Security Operations Center Specialist

Arizona Public Service - APS; Phoenix (AZ); On-site; USD 52,000 - 75,000; Full time

Job summary

Arizona Public Service (APS) in Phoenix seeks a Security Systems Operator to monitor life-safety and security systems, assess alarms, and coordinate responses to protect employees, visitors and assets. You will serve as the first point of contact for Corporate Security calls and incidents in the Operations Center.

Requirements include a high school diploma and at least one year of experience in Customer Service, Security or dispatch.

Qualifications

• High school diploma or equivalent.
• 1 year in Customer Service, Security Services, or dispatch.
• Security systems or control center experience preferred.
• Must complete Corporate Security training within 8 months.

Responsibilities

• Monitor and respond to security, safety, and emergency alarms.
• Serve as first point of contact for Corporate Security calls.
• Assess and coordinate responses to security incidents.
• Manage access for employees, contractors, and visitors.
• Maintain security equipment status and life-safety systems.

Skills

Customer Service

Security Services

Dispatch

Education

High school diploma or equivalent

Tools

Access control systems

Video monitoring systems

Security software

Job description

Arizona Public Service (APS) in Phoenix seeks a Security Systems Operator to monitor life-safety and security systems, assess alarms, and coordinate responses to protect employees, visitors and assets. You will serve as the first point of contact for Corporate Security calls and incidents in the Operations Center.

Requirements include a high school diploma and at least one year of experience in Customer Service, Security or dispatch.