Security Operations Center Specialist

Cayuse Holdings, LLC; Hawaii; On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Telemedicine

Dental & Vision

401(k) Retirement Savings Plan

Paid Time Off

Job summary

The Security Operations Center (SOC) Analyst at Cayuse Holdings, LLC monitors and analyzes security systems in a 24/7 SOC, responding to incidents and escalating as per SOPs. You’ll support access control, CCTV, alarms, and dispatch teams while maintaining thorough logs and reporting.

Ideal candidates have 1–3 years in SOC/Dispatch, DoD/IC background, Top Secret/SCI with Polygraph, and US citizenship. A strong focus on communication, organization, and compliance is essential in this role.

Qualifications

• Must have a high school diploma or GED.
• 1–3 years in SOC/Command Center/Dispatch or monitoring.
• DoD, IC, or Federal security ops experience preferred.
• Experience with Lenel/CCure/Genetec/Honeywell or similar systems.
• Experience with incident reporting databases.
• Military, law enforcement, or federal security background.
• Familiarity with Post Orders and Government security protocols.
• Active Top Secret/SCI with Polygraph clearance required.
• U.S. Citizenship required.
• Valid state driver’s license in good standing.
• Background checks may be required; TAPAS assessment may be used.

Responsibilities

• Monitor and operate security systems (access control, CCTV, intrusion, alarms).
• Receive, assess, document, and respond to security incidents in real time.
• Dispatch security personnel and coordinate emergency response as needed.
• Maintain accurate incident logs, reports, and shift documentation.
• Perform badge verification and visitor access coordination.
• Communicate with Government personnel, first responders, and internal staff.
• Escalate incidents per SOPs, post orders, and contractual requirements.
• Maintain situational awareness across multiple facilities and systems.
• Support continuity of operations during emergencies or elevated threats.
• Adhere to security, safety, and compliance requirements.
• Other duties as assigned.

Skills

Interpersonal communication

Verbal and written communication

English fluency

Organizational skills

Analytical skills

Problem solving

Multitasking

Independent work

Confidential information handling

MS Office proficiency

Security monitoring software

Calm under pressure

Education

High school diploma or GED

Tools

Lenel / CCure / Genetec / Honeywell

Incident reporting databases

Job description

Overview

The Work

The Security Operations Center (SOC) Analyst plays a vital role in monitoring, analyzing, and responding to security incidents within a 24/7 Security Operations Center environment. This position supports a range of physical, technical, and integrated security systems to safeguard personnel, facilities, and sensitive information. Acting as the frontline responder, the SOC Analyst handles alarms, incidents, and communications while ensuring timely escalation of issues in alignment with established Standard Operating Procedures (SOPs).

This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables.

Responsibilities

Key Responsibilities

• Monitor and operate security systems including access control, CCTV, intrusion detection, alarms, radios, and telephony systems.
• Receive, assess, document, and respond to security incidents in real time.
• Dispatch security personnel and coordinate emergency response when required.
• Maintain accurate incident logs, reports, and shift documentation.
• Perform badge verification, visitor access coordination, and credential checks as applicable.
• Communicate effectively with Government personnel, first responders, and internal stakeholders.
• Escalate incidents in accordance with SOPs, post orders, and contractual requirements.
• Maintain situational awareness across multiple facilities and systems simultaneously.
• Support continuity of operations during emergencies or elevated threat conditions.
• Adhere to all security, safety, and compliance requirements.
• Other duties as assigned.

Qualifications

Qualifications – Here’s What You Need

• High school diploma or GED.
• Minimum 1-3 years’ experience in:
• o Security Operations Center.
• o Command Center.
• o Dispatch / Watch Officer / Monitoring environment.
• Prior experience supporting DoD, IC, or Federal security operations
• Experience with:
• o Lenel / CCure / Genetec / Honeywell or similar systems.
• o Incident reporting databases.
• Military, law enforcement, or federal security background.
• Familiarity with Post Orders and Government security protocols.
• Active Top Secret /SCI with Polygraph clearance is required.
• Due to the nature of work at the client's facility, U.S. Citizenship is required.
• Must possess and maintain a valid state driver's license in good standing.
• Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
• Completion of the Tailored Adaptive Personality Assessment System (TAPAS) will be required as part of the organization’s personnel assessment and placement process. The TAPAS assessment supports the evaluation of individual behavioral tendencies and work styles to ensure alignment with position requirements, mission objectives, and organizational values.

Minimum Skills:

• Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner.
• Exceptional verbal and written communication skills.
• Ability to read, write, speak fluently in English.
• Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
• Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner.
• Must be self-motivated and able to work well independently as well as on a multi-functional team.
• Ability to handle sensitive and confidential information appropriately
• Proficient in MS Office, Word, Outlook, PowerPoint, and Excel.
• Proficiency with computers and security monitoring software.
• Ability to remain calm and effective in high-stress situations
• Must be able to multitask and prioritize in a fast-paced environment.

Our Commitment to you / overview of benefits

• SCA Health & Welfare fringe benefits.
• Telemedicine.
• Dental & Vision.
• EAP.
• Basic Life and AD&D Insurance (Company Provided).
• Voluntary Life and AD&D options.
• 401(k) Retirement Savings Plan with matching after one year.
• Paid Time Off.

Reports to: Site Lead

Working Conditions

• Professional secure facility environment, with the ability to work onsite.
• Must be physically and mentally able to perform duties extended periods of time.
• Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
• Must be able to establish a productive and professional workspace.
• May be asked to work a flexible schedule which may include holidays. Ability to work rotating shifts, weekends, and holidays as required by mission needs.
• May be asked to travel for business or professional development purposes.
• May be asked to work hours outside of normal business hours.
• Position involves prolonged periods of sedentary work, primarily monitoring screens.
• Requires the ability to remain seated for extended durations and manage multiple systems simultaneously.
• Work is conducted within a secure indoor operation’s center environment.
• May necessitate occasional movement within secured facility areas.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.