Security Officer - Retail

Prosegur; Houston (TX); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Days

Paid Holidays

Short Term Disability

Long Term Disability

401K/403b Plan

Job summary

Prosegur is seeking an Unarmed Security Officer for a Houston, TX retail site. You will patrol, monitor entry points, enforce access control, and report incidents while delivering professional customer service.

The role requires a valid security license, a clean MVR, and the ability to work on a 3rd shift, weekends, outdoors, in varying weather conditions. Qualifications include a High School Diploma or GED, CPR certification, and prior security or customer service experience.

Qualifications

• Must possess an active security license.
• Must hold a valid driver’s license with a clean MVR.
• High School Diploma or GED required.
• Prior security or customer service experience preferred.
• Strong observational and communication skills.
• Ability to complete accurate written reports and follow detailed instructions.
• Background check, drug screening, and MVR checks required.
• Ability to stand or walk for extended periods outdoors.

Responsibilities

• Maintain a visible security presence to deter unsafe activity on the site.
• Patrol designated areas on foot or by vehicle.
• Observe, document, and report incidents, hazards, or irregularities.
• Control access to the site, verifying credentials of personnel and vehicles.
• Respond to emergencies, alarms, or incidents per protocols.
• Enforce safety regulations and access control procedures.
• Provide directions to personnel, visitors, or contractors as needed.
• Complete accurate daily activity and incident reports.
• Maintain professional appearance and conduct at all times.
• Communicate with supervisors and team members to ensure site coverage.
• Perform other duties as assigned by Site Supervisor or Account Manager.

Skills

Observational skills

Customer service

Communication

Teamwork

Education

High School Diploma or GED

Non-Commissioned Security License - Level II

CPR Certification

Job description

For 50 years, Prosegur has been helping make the world a safer place. Today, more than 175,000 employees across 36 countries combine experience, technology, and innovation to protect the people, clients, and communities we serve.

Our people are at the heart of what we do. Whether working on-site with our clients or supporting our teams behind the scenes, every employee plays an important role in delivering the safety, service, and trust our clients depend on every day.

At Prosegur, you’re not just joining a security company. You’re joining a global team with opportunities to learn, grow, and make a difference.

Job Skills / Requirements

Location: Houston, TXPay Rate: $16.45 per hour. All shift availableReports To: Site Supervisor and Account Manager

SHIFT DETAILS:

Position Summary

The Unarmed Security Officer is responsible for maintaining a safe and secure environment at a retail property in Houston, TX. This position plays a vital role in preventing theft, vandalism, and unauthorized access while ensuring compliance with Prosegur and client safety requirements. The Security Officer will conduct patrols, monitor entry points, observe for safety hazards, and report incidents in a professional and timely manner.

This role requires reliability, attention to detail, and strong customer service skills, with the ability to remain calm and professional in both routine and emergency situations.

Duties and Responsibilities (include but are not limited to):

• Maintain a visible security presence to deter unsafe or unauthorized activity on the construction site.
• Patrol designated areas on foot or by vehicle to monitor site safety, protect assets, and detect suspicious behavior.
• Observe, document, and report incidents, hazards, or irregularities according to company and client procedures.
• Control access to the site, verifying credentials and ensuring only authorized personnel and vehicles enter.
• Respond promptly to emergencies, alarms, or incidents, following established protocols.
• Enforce company and client rules, including safety regulations and access control procedures.
• Provide assistance and directions to site personnel, visitors, or contractors as needed.
• Complete accurate and detailed daily activity and incident reports.
• Maintain professional appearance and conduct at all times in accordance with company standards.
• Communicate effectively with supervisors and team members to ensure consistent site coverage.
• Perform other related duties as assigned by the Site Supervisor or Account Manager.

Qualifications and Requirements:

• Must possess an active security license.
• Must hold a valid driver’s license with a clean Motor Vehicle Record (MVR).
• High School Diploma or GED required.
• Prior security or customer service experience preferred.
• Strong observational and communication skills.
• Ability to complete accurate written reports and follow detailed instructions.
• Must successfully complete a background check, drug screening, and motor vehicle record check.
• Ability to stand or walk for extended periods and work outdoors in varying weather conditions.
• Ability to remain professional, alert, and composed in high-pressure or emergency situations.

Core Competencies:

• Customer service and professionalism
• Observation and attention to detail
• Communication and teamwork
• Dependability and accountability
• Safety awareness and integrity

Education Requirements (All)

High School Diploma

Certification Requirements (All)

Non-Commissioned Security License- Level II
CPR Certification

Additional Information / Benefits

At Prosegur, we believe in supporting our employees both at work and beyond. We offer a competitive benefits package designed to support your health, well-being, and future. Benefits may vary based on position, location, and eligibility, with additional details provided throughout the hiring process.

Prosegur is an equal opportunity employer and values diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, the status of being transgender, sexual orientation, age, marital status, veteran status, or disability status.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan

This job reports to the Shane Lewis

This is a Full-Time position3rd Shift, Weekends.

Relocation is not provided and travel is not required