Security Operations Analyst: Firewall & Endpoint Specialist

hq; Saint Paul (MN); Hybrid; USD 72,000 - 134,000; Full time

Benefits offered by this job

Hybrid work arrangement

PTO program

Job summary

Securian Financial is seeking an Info Security Sr Analyst to support day-to-day operations of key security platforms, ensuring stability, proper configuration, and alignment with compliance. You will work with firewall, cloud, and endpoint tools in a hybrid in-office/remote setting.

The role emphasizes operational excellence, incident response, and collaboration with security engineering, infrastructure, and vendor teams to resolve complex issues and improve service quality.

Qualifications

• Experience supporting security operations, network security, endpoint security, or infrastructure security tools.
• Ability to troubleshoot technical issues using documentation and collaboration with peers/vendors.
• Familiarity with tickets, service requests, change requests, maintenance activities, and service management processes.
• Ability to follow documented procedures and communicate gaps or improvement opportunities.
• Strong communication skills to collaborate with technical and non-technical stakeholders.

Responsibilities

• Provide daily operational support for security platforms (Palo Alto Firewalls, Netskope, CrowdStrike, Carbon Black).
• Handle policy changes, rule reviews, object updates, and firewall hygiene activities.
• Support ongoing sensor health checks, policy updates, and troubleshooting for CrowdStrike.
• Monitor agent health and perform configuration updates for Carbon Black.
• Respond to tickets, service requests, and maintenance tasks within SLAs.
• Investigate tool performance issues, policy enforcement, and endpoint behavior.

Skills

Troubleshooting

Communication

Cross-team collaboration

Service management

Incident response

Tools

Palo Alto Firewalls

Netskope

CrowdStrike

Carbon Black

Job description

Securian Financial is seeking an Info Security Sr Analyst to support day-to-day operations of key security platforms, ensuring stability, proper configuration, and alignment with compliance. You will work with firewall, cloud, and endpoint tools in a hybrid in-office/remote setting.

The role emphasizes operational excellence, incident response, and collaboration with security engineering, infrastructure, and vendor teams to resolve complex issues and improve service quality.