Security Officer Welcome Desk

Allied Universal; Springfield (MA); On-site; USD 19,000 - 27,000; Part time

Benefits offered by this job

Smart Tools

Career Growth

Financial Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Security Officer Welcome Desk in Springfield, MA. This part-time front desk role involves greeting visitors, verifying IDs, and ensuring safe access in a healthcare setting.

The schedule includes Evening shifts on Tue, Thur, Fri and Sat afternoon blocks, with a starting pay rate of $16.38 per hour. Responsibilities include managing access, responding to incidents, and maintaining a professional, welcoming environment for patients, guests, and staff.

Qualifications

• Customer service experience preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Background check required by law.
• Drug screen required where permitted by law.

Responsibilities

• Greet and screen visitors, verify identifications and appointments, issue visitor credentials, and maintain access records.
• Monitor entry activity and access-control systems; report unusual activity.
• Respond to incidents and requests for assistance calmly and professionally.
• Maintain a welcoming presence while protecting patient privacy and visitor flow.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Welcome Desk in SPRINGFIELD , MA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Security Professional in a healthcare location, you will welcome visitors, manage access, respond to security-related concerns, and provide exceptional customer service and communication. Your visible presence will help create a reassuring environment for patients, guests, and staff. Join Allied Universal, where our agile, reliable, and innovative team puts people first, delivers through teamwork, and acts with integrity.

Position Type: Part Time

Pay Rate: $16.38 / Hour

Job Schedule:

DayTimeTue04:00 PM - 10:30 PMThur04:00 PM - 10:30 PMFri04:00 PM - 10:30 PMSat02:30 PM - 06:30 PM

What You'll Do:

• Provide customer service to patients, visitors, staff, and vendors by carrying out security-related procedures, site-specific policies, and emergency response activities as appropriate.
• Staff the front desk, greet and screen visitors, verify identification and appointments, issue visitor credentials, and maintain visitor access records in accordance with site procedures.
• Monitor entry activity and access-control systems, report unusual activity or access concerns, and help to deter unauthorized entry.
• Respond to incidents, requests for assistance, and critical situations in a calm, professional, problem-solving manner; notify appropriate personnel and document events as required.
• Maintain a professional, welcoming presence in a healthcare location while supporting patient privacy, confidentiality, and orderly visitor flow.

Minimum Requirements:

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.