Security Officer Reception Desk

Allied Universal; Northampton (MA); On-site; USD 24,000 - 34,000; Part time

Benefits offered by this job

Smart Tools

Career Growth

Retirement Savings Plan

Perks Program

Job summary

Allied Universal is seeking a part-time Security Officer Reception Desk in Northampton, MA. You will welcome visitors, manage access, and support a professional, secure environment at a manufacturing/industrial site.

Join a team that values customer service, attention to detail, and reliability. You’ll use front-desk technology to assist employees and guests while maintaining safety and policy compliance in a fast-paced setting.

Qualifications

• Alarm panel experience is preferred.
• Comfortably using a computer or tablet is preferred.
• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

Responsibilities

• Provide customer service to employees, visitors, delivery personnel, and/or contractors at a manufacturing and industrial location by following site-specific security-related procedures and front-desk policies.
• Manage visitor reception activities, including greeting guests, verifying identification and authorization, issuing visitor credentials, and directing individuals according to site requirements.
• Monitor access to the facility through the front desk, maintain visitor and contractor logs, and communicate access concerns to appropriate site contacts and/or Allied Universal leadership.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, following established emergency response procedures and reporting requirements.
• Assist with incoming calls, deliveries, and general front-desk communications while maintaining awareness of activity in the reception area.

Skills

Customer service

Alarm panel

Access control

Tech literacy

Education

High school diploma or equivalent

Tools

Front desk software

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Reception Desk in Northampton, MA, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. As a Front Desk Security Officer at a dynamic manufacturing and industrial location, you will welcome visitors, manage access control and badge processes, monitor alarm panels, and support a professional, secure environment. Use your customer service and technology skills to assist employees and guests while helping to deter incidents. Join Allied Universal, where an agile, reliable, innovative team puts people first and acts with integrity.

Position Type: Part Time

Pay Rate: $20.78 / Hour

Job Schedule: DayTimeSat07:00 AM - 07:00 PMSun07:00 AM - 07:00 PM

What You'll Do:

• Provide customer service to employees, visitors, delivery personnel, and/or contractors at a manufacturing and industrial location by following site-specific security-related procedures and front-desk policies.
• Manage visitor reception activities, including greeting guests, verifying identification and authorization, issuing visitor credentials, and directing individuals according to site requirements.
• Monitor access to the facility through the front desk, maintain visitor and contractor logs, and communicate access concerns to appropriate site contacts and/or Allied Universal leadership.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, following established emergency response procedures and reporting requirements.
• Assist with incoming calls, deliveries, and general front-desk communications while maintaining awareness of activity in the reception area.

Minimum Requirements:

• Alarm panel experience is preferred.
• Comfortably using a computer or tablet is preferred.
• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

To find an office near you, please visit: www.aus.com/offices.