Security Officer - Visitor Services

Allied Universal; Carmel (IN); On-site; USD 53,157,000 - 63,370,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Retirement savings plan

Perks Program

Job summary

Allied Universal, a leading security and facility services company, seeks a Security Officer Full Time Visitor Services in Carmel, IN. You will welcome visitors, control access, monitor entry activity, and provide outstanding customer service at a financial institution location.

You will use computer or tablet systems to document security-related information, coordinate with clients and guests, and help maintain an orderly environment while upholding our safety standards.

Qualifications

• At least 1 year of security-related experience.
• High school diploma or equivalent.
• Background check required by law.
• Drug screen required.
• Age 18+ (unarmed) / 21+ (armed).
• Driving positions require a valid driver’s license.

Responsibilities

• Welcome visitors and manage access at a financial institution reception.
• Monitor visitor entry, verify IDs, issue credentials, and log activity.
• Answer calls, greet guests, and communicate access concerns.
• Respond to incidents following established emergency procedures.
• Maintain a professional front-desk presence and assist with security administrative duties.

Skills

Customer service

Front desk presence

Communication

Problem solving

Administrative duties

Education

High school diploma or equivalent

Tools

Computer/Tablet experience

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Visitor Services in Carmel, IN, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Front Desk Security Professional at a financial institution location, you will welcome visitors, manage access, monitor entry activity, and provide outstanding customer service. You will use computer or tablet systems to document security-related information, communicate professionally with clients and guests, and help maintain an orderly environment. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity put people first.

Position Type

Full Time

Pay Rate

$18.54 / Hour

Job Schedule

DayTimeMon02:00 PM - 10:00 PMTue02:00 PM - 10:00 PMWed02:00 PM - 10:00 PMThur02:00 PM - 10:00 PMFri02:00 PM - 10:00 PM

What You'll Do

• Provide customer service to employees, visitors, and vendors at a financial institution reception area by carrying out site-specific procedures and access protocols.
• Monitor visitor entry, verify identification and appointments, issue visitor credentials, and maintain accurate visitor logs in accordance with site policies.
• Answer and direct incoming calls, greet guests professionally, and communicate access concerns or unusual activity to appropriate personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established emergency response procedures.
• Maintain a professional front-desk presence and assist with security-related administrative duties, including receiving deliveries and documenting relevant activity.

Minimum Requirements

• Have at least 1 year of security-related experience.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.