Security Officer - Welcome Desk

Allied Universal; Carmel (IN); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Benefits package

Perks program

Job summary

Allied Universal in Carmel, IN is seeking a Security Officer Welcome Desk to be the first point of contact for guests at a financial institution location. You will greet visitors, verify credentials, manage access, and monitor lobby activity from a front desk post, ensuring a safe, professional environment.

The role emphasizes exceptional customer service, clear communication, and adherence to site procedures.

Qualifications

• At least 1 year of security-related experience is required.
• Comfortable using a computer or tablet.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide exceptional customer service at the front desk of a financial services location by following site-specific security-related procedures, visitor management protocols, and reception policies.
• Greet and screen visitors, verify identification and appointments, issue visitor credentials, and maintain accurate access and visitor records.
• Monitor entry points, lobby activity, alarms, cameras, and other security-related systems from a stationary front desk post; report unusual activity according to site procedures.
• Respond to incidents, access concerns, and critical situations in a calm, professional, problem-solving manner, escalating matters to appropriate personnel and/or emergency responders.
• Assist employees, clients, and visitors with directions, access requests, and general information while maintaining a professional presence that helps to deter unauthorized access.

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Welcome Desk in Carmel, IN, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Front Desk Officer at a financial institution location, you will create a welcoming, professional presence while monitoring access, greeting visitors, verifying credentials, and responding to security-related concerns. Your attentive customer service and clear communication will help support a secure environment for employees and guests. Join Allied Universal, where teamwork, integrity, innovation, and a caring culture put people first.

Position Type

Full Time

Pay Rate

$18.54 / Hour

Job Schedule

DayTime
Mon 10:00 PM - 06:00 AM
Tue 10:00 PM - 06:00 AM
Wed 10:00 PM - 06:00 AM
Thur 10:00 PM - 06:00 AM
Fri 10:00 PM - 06:00 AM

What You'll Do

• Provide exceptional customer service at the front desk of a financial services location by following site-specific security-related procedures, visitor management protocols, and reception policies.
• Greet and screen visitors, verify identification and appointments, issue visitor credentials, and maintain accurate access and visitor records.
• Monitor entry points, lobby activity, alarms, cameras, and other security-related systems from a stationary front desk post; report unusual activity according to site procedures.
• Respond to incidents, access concerns, and critical situations in a calm, professional, problem-solving manner, escalating matters to appropriate personnel and/or emergency responders.
• Assist employees, clients, and visitors with directions, access requests, and general information while maintaining a professional presence that helps to deter unauthorized access.

Minimum Requirements

• At least 1 year of security-related experience is required.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.