Security Officer Unarmed Patrol Customer Service

AUS; Delray Beach (FL); On-site; USD 18,000 - 26,000; Part time

Job summary

Allied Universal in Delray Beach, FL is seeking a part-time Security Officer Unarmed Concierge to serve residents and visitors with professional customer service and vigilant safety practices.

You will conduct patrols, monitor access, and respond to incidents while documenting activities and maintaining strong communication with property teams. This position emphasizes flexibility, on-site presence, and a supportive, collaborative work culture.

Qualifications

• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Guard card is required.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.

Responsibilities

• Provide customer service to residents, visitors, and staff while following site procedures and appropriate emergency responses.
• Conduct regular unarmed patrols of buildings and common areas to deter unauthorized activity and identify security concerns.
• Monitor access points and visitor activity, document observations, and report irregularities to management.
• Respond to incidents and resident concerns calmly and professionally.
• Prepare accurate incident reports and maintain clear communication with property management and leadership.

Skills

Customer service

Access control

Badge experience

Education

High school diploma or equivalent

Tools

Computer/Tablet

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Unarmed Concierge in Delray Beach, FL, you will serve and safeguard clients in a range of industries such as Residential, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As an Unarmed Patrol Officer at a residential location, you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, support access control, and provide exceptional customer service to residents and visitors. You will communicate clearly, document observations using computer or tablet tools, and contribute to a welcoming environment. At Allied Universal, our agile, reliable, innovative, and caring culture values teamwork and integrity.

Position Type: Part Time

Pay Rate: $15.92 / Hour

Job Schedule:

• Mon 11:00 AM - 04:00 PM
• Wed 11:00 AM - 04:00 PM
• Sat 04:00 PM - 10:30 PM
• Sun 04:00 PM - 10:30 PM

What You'll Do:

• Provide customer service to residents, visitors, and staff while carrying out site-specific procedures, policies, and appropriate emergency response activities.
• Conduct regular and random unarmed patrols of residential buildings, common areas, parking areas, and perimeter locations to help deter unauthorized activity and identify security-related concerns.
• Monitor access points and visitor activity in accordance with property policies, documenting observations and reporting irregularities to designated personnel.
• Respond to incidents, resident concerns, and critical situations in a calm, professional, problem-solving manner.
• Prepare accurate incident reports and maintain clear communication with property management, residents, and Allied Universal leadership.

Minimum Requirements:

• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Guard card is required.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.