Security Officer Unarmed Patrol Customer Care

Allied Universal; Irvine (CA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Benefits package

Perks program discounts

Job summary

Allied Universal is hiring a Security Officer Unarmed Patrol Customer Care in Irvine, CA. You will monitor and safeguard clients, provide excellent customer service, and maintain a visible presence to deter incidents at a manufacturing and industrial site.

The role includes conducting patrols, managing access for employees and visitors, responding to incidents calmly, and documenting actions. A high school diploma is required along with background checks and drug screening as applicable.

Qualifications

• Customer service experience preferred.
• Ability to lift up to 20 pounds preferred.
• Comfortable using a computer or tablet preferred.
• Access control and badge experience preferred.

Responsibilities

• Provide customer service to employees, visitors, contractors, and vendors by carrying out site-specific security-related procedures, policies, and emergency response activities at a manufacturing and industrial location.
• Conduct regular and random unarmed patrols of facility interiors, exterior grounds, parking areas, access points, and perimeter areas to deter unauthorized activity and report unusual conditions.
• Monitor access to the location by verifying credentials, observing visitor and contractor entry, and following established visitor management procedures.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, notifying appropriate personnel and documenting actions taken.
• Complete detailed activity logs, incident reports, and shift communications while maintaining awareness of operational conditions and potential security-related concerns.

Skills

Customer service

Computer/Tablet proficiency

Access control

Badge experience

Physical ability

Education

High school diploma or equivalent

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Unarmed Patrol Customer Care in Irvine, CA, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. As an Unarmed Patrol Officer at a manufacturing and industrial location, you will monitor and patrol assigned areas, maintain a visible presence to help deter incidents, support access control, and assist employees and visitors with professionalism. You will use communication and customer service skills to report security-related concerns and contribute to a welcoming environment. Join Allied Universal, where teamwork, integrity, reliability, and innovation put people first.

Position Type: Full Time

Pay Rate: $19.75 / Hour

Job Schedule:

• Thur: 08:00 AM - 04:00 PM
• Fri: 08:00 AM - 04:00 PM
• Sat: 08:00 AM - 04:00 PM
• Sun: 08:00 AM - 04:00 PM

What You'll Do:

• Provide customer service to employees, visitors, contractors, and vendors by carrying out site-specific security-related procedures, policies, and emergency response activities at a manufacturing and industrial location.
• Conduct regular and random unarmed patrols of facility interiors, exterior grounds, parking areas, access points, and perimeter areas to help to deter unauthorized activity and report unusual conditions.
• Monitor access to the location by verifying credentials, observing visitor and contractor entry, and following established visitor management procedures.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, notifying appropriate personnel and documenting actions taken.
• Complete detailed activity logs, incident reports, and shift communications while maintaining awareness of operational conditions and potential security-related concerns.

Minimum Requirements:

• Customer service experience is preferred.
• Ability to lift up to 20 pounds is preferred.
• Comfortable using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

PPO 14417

Allied Universal® is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.