Security Officer Unarmed Driver Patrol Customer Service

Allied Universal; Clearwater (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Job summary

Allied Universal is seeking a Security Officer Unarmed Driver Patrol Customer Service in Clearwater, FL. You will serve and safeguard clients across Retail/Malls, conduct routine patrols, and provide exceptional customer service. A valid driver’s license is required; strong communication and teamwork are essential.

Position Type: Full Time. Pay Rate: $17.00 / Hour. Shifts run daytime with multiple evening slots. Training and benefits are offered; licensing requirements vary by state.

Qualifications

• Customer service experience preferred.
• Must have a valid driver’s license.
• Comfortable using a computer or tablet.

Responsibilities

• Provide customer service to tenants, shoppers, visitors, and staff by following site procedures.
• Respond to incidents calmly and escalate as needed to emergency services.
• Conduct regular unarmed patrols of retail areas and parking lots to deter security issues.
• Monitor access points and report hazards or policy violations per site procedures.
• Complete accurate activity reports and logs while maintaining professionalism.

Skills

Customer service

Driving

Computer proficiency

Education

High school diploma or equivalent

Tools

Driver’s license

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Unarmed Driver Patrol Customer Service in Clearwater, FL, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an Unarmed Security Officer supporting a dynamic retail location. You will conduct routine patrols, maintain a visible presence to help deter security-related incidents, assist visitors and tenants, and provide exceptional customer service and communication. This driving post requires a valid driver’s license in accordance with Allied Universal Driver Policy requirements. Bring integrity, reliability, and teamwork to a caring, innovative culture.

Position Type: Full Time

Pay Rate: $17.00 / Hour

Job Schedule: DayTimeWed03:00 PM - 11:00 PMThur03:00 PM - 11:00 PMFri03:00 PM - 11:00 PMSat03:00 PM - 11:00 PMSun03:00 PM - 11:00 PM

What You'll Do:

• Provide customer service to tenants, shoppers, visitors, and/or staff by carrying out site-specific procedures, policies, and emergency response activities at a retail and mall location.
• Respond to incidents, customer concerns, and critical situations in a calm, professional, problem-solving manner, notifying appropriate personnel and/or emergency services as needed.
• Conduct regular and random unarmed patrols throughout retail common areas, exterior walkways, parking areas, and the property perimeter to help to deter unauthorized activity and identify security-related concerns.
• Monitor access points, observe activity throughout the location, and report unusual conditions, hazards, maintenance concerns, and/or policy violations according to site procedures.
• Complete accurate activity reports, incident documentation, and daily logs while maintaining a professional presence and supporting a positive customer experience.

Minimum Requirements:

• A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Florida State Security Agency License No. B8500287

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.