Security Officer Unarmed Customer Service Position

Alliedbarton Security Services; Kenosha (WI); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Health & Welfare

Job summary

Allied Universal is seeking a Security Officer Customer Service at our Kenosha, WI location. This full-time, unarmed role focuses on protecting employees and visitors, patrolling the site, and maintaining a welcoming environment at a technology-focused location.

You will use computer or tablet tools as part of daily duties and respond to security concerns with professional, proactive service. The position emphasizes teamwork, integrity, and a caring culture, with opportunities for growth and a

Qualifications

• High school diploma or equivalent.
• Background check required by law.
• Drug screen required where permitted by law.
• Must be 18+ for unarmed roles; 21+ for armed roles.
• Comfort using a computer or tablet.

Responsibilities

• Provide customer service to employees, visitors, contractors, and vendors at a technology-focused location.
• Conduct regular patrols of offices, common spaces, parking areas, exterior grounds and perimeter.
• Monitor access points and verify credentials per site procedures; report issues to leadership.
• Respond to incidents calmly and document observations and actions.
• Complete required reports and maintain accurate logs for Allied Universal and client.

Skills

Customer service

Computer literacy

Education

High school diploma

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Customer Service Position in Kenosha, WI, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As an Unarmed Security Officer at a technology-focused location, you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and support a welcoming environment for employees and visitors. You will communicate professionally, respond to security-related concerns, and use computer or tablet tools as needed. Join Allied Universal’s agile, reliable, innovative team, where a caring culture, teamwork, and integrity guide every shift.

Position Type: Full Time

Pay Rate: $20.00 / Hour

Job Schedule:

DayTimeMon04:00 PM - 12:00 AMTue04:00 PM - 12:00 AMWed04:00 PM - 12:00 AMThur04:00 PM - 12:00 AMFri04:00 PM - 12:00 AM

What You'll Do:

• Provide customer service to employees, visitors, contractors, and/or vendors at a technology-focused location by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Conduct regular and random patrols of office areas, common spaces, parking areas, exterior grounds, and perimeter locations to help to deter unauthorized activity and identify security-related concerns.
• Monitor access points and visitor activity, verify credentials as directed by site procedures, and report unusual conditions or access issues to appropriate personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established site protocols and documenting observations and actions taken.
• Complete required reports, maintain accurate activity logs, and communicate relevant security-related information to Allied Universal leadership and client representatives.

Minimum Requirements:

• Comfort using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

To find an office near you, please visit: www.aus.com/offices.