Security Officer Unarmed Customer Interaction Patrol

Alliedbarton Security Services; Whitsett (NC); On-site; USD 22,000 - 25,000; Full time

Job summary

Allied Universal in Whitsett, NC is seeking an unarmed Security Officer to patrol and protect client sites in a technology-focused environment. You will monitor access, maintain a visible presence, and deliver professional customer service to employees and visitors.

This full-time role requires at least a high school diploma, comfort with computer tablets, and a commitment to safety. You will work daytime hours on a rotating schedule, with duties including incident reporting and collaboration

Qualifications

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.

Responsibilities

• Provide customer service to employees, visitors, contractors, and/or vendors at a technology-focused location by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Conduct regular and random unarmed patrols of office areas, building perimeters, parking areas, access points, and other assigned locations to help identify and report unusual activity or hazards.
• Monitor access to the location by verifying credentials, directing visitors, maintaining visitor records, and reporting unauthorized access concerns in accordance with site procedures.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner; document observations and notify appropriate personnel as required.
• Complete detailed activity reports, incident reports, and shift logs while maintaining a professional presence in a fast-paced technology environment.

Skills

Customer service

Computer/tablet comfort

Age requirement 18+

Background check readiness

Drug screen

Education

High school diploma or equivalent

Tools

Computer/tablet usage

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Unarmed Customer Interaction Patrol in Whitsett, NC, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As an Unarmed Security Officer at a dynamic technology, media, and telecommunications location, you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and provide outstanding customer service. You will use computer or tablet tools to support daily operations, communicate professionally with employees and visitors, and contribute to Allied Universal’s agile, reliable, innovative, and people-first culture through teamwork and integrity.

Position Type: Full Time

Pay Rate: $16.48 / Hour

Job Schedule:

DayTimeTue08:00 AM - 04:00 PMFri08:00 AM - 04:00 PMSat08:00 AM - 04:00 PMSun04:00 PM - 12:00 AM

What You'll Do:

• Provide customer service to employees, visitors, contractors, and/or vendors at a technology-focused location by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Conduct regular and random unarmed patrols of office areas, building perimeters, parking areas, access points, and other assigned locations to help identify and report unusual activity or hazards.
• Monitor access to the location by verifying credentials, directing visitors, maintaining visitor records, and reporting unauthorized access concerns in accordance with site procedures.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner; document observations and notify appropriate personnel as required.
• Complete detailed activity reports, incident reports, and shift logs while maintaining a professional presence in a fast-paced technology environment.

Minimum Requirements:

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.