Security Officer Unarmed Customer Assistance Patrol

Allied Universal; Florence (KY); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Security Officer Unarmed Customer Assistance Patrol in Florence, KY. The role focuses on providing excellent customer service, conducting patrols, and maintaining a visible security presence at a retail location.

The position is full-time with a 17.68 USD per hour pay rate and a daytime schedule. Responsibilities include patrolling, monitoring access points, responding to incidents, and documenting activities for site leadership.

Qualifications

• CPR certification is preferred.
• High school diploma or equivalent required or preferred.

Responsibilities

• Provide customer service to clients, shoppers, and store associates by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Conduct regular and random unarmed patrols throughout the retail location, including sales floors, entrances, parking areas, and perimeter areas, to help deter unauthorized activity.
• Monitor access points and observe customer and associate activity for unusual conditions, reporting concerns according to site-specific procedures.
• Respond to incidents, customer concerns, and critical situations in a calm, professional, problem-solving manner.
• Document incidents, observations, and daily activities accurately, and communicate relevant information to site leadership and Allied Universal management.

Skills

Customer service

CPR certification

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Pay Rate: $17.68 / Hour, Full Time

WEEKLY Pay with benefits including medical, dental, 401K, and life insurance.

Excellent opportunity to join Allied Universal, the world's largest security company! Over 800,000 employees and always growing!

As a Security Officer Unarmed Customer Assistance Patrol in Florence, KY, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an unarmed patrol officer at a retail location, where you will conduct routine patrols, maintain a visible presence to help deter incidents, and provide outstanding customer service. You will communicate professionally with visitors and staff while supporting a welcoming environment. Our agile, reliable, and innovative team puts people first, delivers through teamwork, and acts with integrity.

Position Type: Full Time

Pay Rate: $17.68 / Hour

Job Schedule:

DayTimeMon03:00 PM - 11:00 PMTue03:00 PM - 11:00 PMWed03:00 PM - 11:00 PMThur03:00 PM - 11:00 PMFri03:00 PM - 11:00 PM

What You'll Do:

• Provide customer service to clients, shoppers, and store associates by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Conduct regular and random unarmed patrols throughout the retail location, including sales floors, entrances, parking areas, and perimeter areas, to help deter unauthorized activity.
• Monitor access points and observe customer and associate activity for unusual conditions, reporting concerns according to site-specific procedures.
• Respond to incidents, customer concerns, and critical situations in a calm, professional, problem-solving manner.
• Document incidents, observations, and daily activities accurately, and communicate relevant information to site leadership and Allied Universal management.

Minimum Requirements:

• CPR certification is preferred.
• Comfort using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.