Security Officer Patrol Customer Assistance and Access Control

Allied Universal; Louisville (KY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Career growth

Training and development

Benefits package including health and

Perks program

Job summary

Allied Universal is seeking a Security Officer Unarmed Patrol Customer Assistance and Access Control in Louisville, KY. You will monitor and patrol assigned areas, manage access, assist tenants and visitors, and maintain a visible security presence to deter incidents.

The role emphasizes strong customer service, adherence to site procedures, and professional communication with clients. Must meet minimum requirements and be committed to a safe, collaborative environment.

Qualifications

• Customer service experience is preferred.
• Access control and badge experience is preferred.
• CPR and First Aid certification is preferred.
• High school diploma or equivalent required.

Responsibilities

• Provide customer service to tenants, visitors, and property personnel while following procedures.
• Conduct regular and random patrols of commercial property buildings, parking areas, common spaces, loading zones, and perimeter areas.
• Monitor access points and visitor activity, reporting suspicious activity, property concerns, and policy violations to the appropriate personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner and document observations and actions taken.
• Assist with maintaining a professional presence that helps to deter unauthorized access and supports the orderly operation of the location.

Skills

Customer service

Access control

Badge experience

Computer literacy

Age 18+

Education

High school diploma or equivalent

Tools

Access control systems

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Unarmed Patrol Customer Assistance and Access Control in Louisville, KY, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As an Unarmed Security Officer at a commercial real estate location, you will monitor and patrol assigned areas, maintain a visible presence to help deter incidents, support access control, and provide exceptional customer service and communication. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture puts people first and integrity guides every security-related interaction.

Position Type: Full Time

Pay Rate: $17.00 / Hour

Job Schedule:

DayTimeTue04:00 PM - 12:00 AMWed04:00 PM - 12:00 AMThur04:00 PM - 12:00 AMFri04:00 PM - 12:00 AMSat04:00 PM - 12:00 AM

What You'll Do:

• Provide customer service to tenants, visitors, and property personnel while carrying out site-specific security-related procedures, policies, and emergency response activities as appropriate.
• Conduct regular and random foot and/or vehicle patrols of commercial property buildings, parking areas, common spaces, loading zones, and perimeter areas.
• Monitor access points and visitor activity, reporting suspicious activity, property concerns, and policy violations to the appropriate personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner and document observations and actions taken.
• Assist with maintaining a professional presence that helps to deter unauthorized access and supports the orderly operation of the location.

Minimum Requirements:

• Customer service experience is preferred.
• Access control and badge experience is preferred.
• CPR and First Aid certification is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.