Security Officer - The Queen Casino Baton Rouge

Bally's Corporation; Baton Rouge (LA); On-site; USD 16,000 - 23,000; Part time

Job summary

Bally's Corporation in Baton Rouge is seeking a vigilant Security Officer to monitor for burglaries, respond to emergencies, and protect casino property. You will interact with guests, enforce policies, and document incidents accurately.

The role requires a High School Diploma, 21+ age, 6 months security experience, and the ability to work extended hours including weekends. You must hold a State Gaming License and a valid driver's license.

Qualifications

• High School Diploma or equivalent, required.
• Must be at least 21 years of age.
• 6 months of security experience, required.
• Knowledge of Casino Security operations, preferred.
• Able to effectively communicate in English via verbal and written.
• Ability to extended hours, weekends, and holidays.
• Must be able to follow orders and perform under high stress situations.
• Must be able to obtain and maintain a State Gaming License.
• Must have a valid driver's license.
• Equal Opportunity Employer.

Responsibilities

• Monitor for burglaries, prowlers, vandalism, trespassers, removal of casino property without authorization, and any suspicious activity.
• Assist in transporting money and chips.
• Observe, report and take action as directed by the supervisor with respect to suspicious situations.
• Respond to and assist in emergencies, including fires, medical emergencies, and criminal activity.
• Answer all calls promptly and professionally.
• Deescalate disturbances to ensure guest safety and satisfaction.
• Investigate and prepare written incident/medical reports in a timely manner.
• Document all incidents and property damage as directed.
• Assist valet parking attendants in controlling traffic and parking vehicles.
• Maintain high level of personal integrity and adhere to policies.
• Work as part of a team to create a positive work atmosphere.

Education

High School Diploma or equivalent

Job description

Responsibilities

• Always remain alert for burglaries, prowlers, vandalism, trespassers, removal of casino property without proper authorization, and any additional suspicious activity.
• Assist in transporting money and chips.
• Observe, report and take action as directed by the supervisor or above with respect to all suspicious, unusual situations.
• Respond to and assist in all emergencies, including but not limited to fires, medical emergencies, and criminal activity.
• Answer all calls promptly and professionally.
• Respond to all disturbances in order to deescalate the incident.
• Must make sound judgment when interacting with Team members and guests.
• Interact with guests in a friendly and courteous manner.
• Be aware of and handle guest opportunities to ensure overall guest satisfaction in accordance with QCE's Service PACK.
• Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
• Investigate and prepare written reports on incidents/medicals that occur during the shift in a timely manner.
• Document all incidents and property damage as directed.
• Practice teamwork, support fellow Team Members, and create an energized, positive work atmosphere.
• Assist other Security Officers as needed.
• Assist valet parking attendants in controlling traffic when necessary or parking vehicles.
• Maintain a high level of personal integrity.
• Other duties as assigned. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Target Compensation

• $14.00 per Hour

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

High School Diploma or equivalent, required (preferred)

Must be at least 21 years of age (preferred)

6 months of security experience, required (preferred)

Knowledge of Casino Security operations, preferred (preferred)

Able to effectively communicate in English via verbal and written. (preferred)

Ability to extended hours, weekends, and holidays (preferred)

Must be able to follow orders and perform under high stress situations (preferred)

Must be able to obtain and maintain a State Gaming License (preferred)

Must have a valid driver's license (preferred)

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.