Security Officer (Horseshoe Bossier)

Caesars Entertainment; Bossier City (LA); On-site; USD 30,000 - 45,000; Full time

Job summary

Caesars Entertainment is seeking a full-time Security Officer in Bossier City, Louisiana. The role requires greeting guests and ensuring a safe environment for all. Responsibilities include patrolling the premises, assisting law enforcement, and providing First Aid when needed.

Applicants should have a high school diploma, customer relations skills, and the ability to engage effectively in stressful situations. A valid Louisiana driver's license and gaming license are also required. Join our team and contribute to an extraordinary experience for guests.

Qualifications

• Two years experience in a position with direct guest contact.
• Valid LA driver's license with no suspensions.
• Ability to obtain Non-Key LA Gaming License.

Responsibilities

• Ensure safety and wellbeing of guests and Team Members.
• Provide assistance to law enforcement authorities.
• Patrol property to identify safety hazards.

Skills

Customer relations skills

Ability to physically restrain individuals

Ability to work under stressful situations

Ability to give court testimony

Ability to read and write English

Education

High school diploma or equivalent

Job description

Job Summary

The Security Officer greets guests, provides information, and provides a safe environment for Team Members and guests.

How You Will Create the Extraordinary

• Responsible for the safety and wellbeing of guests and fellow Team Members
• Gives directions and provides escort to customers in need.
• Provides assistance to civil and law enforcement authorities, including testimony in court and other administrative hearings.
• Patrols all sections of property to identify safety hazards and breaks in security.
• Creates lost and found detailed descriptions of people and incidents.
• Enforces all company policies and procedures.
• Provides First Aid and CPR when necessary.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies.

What You Will Need

• High school diploma or equivalent and two years’ experience in a position with direct guest contact required.
• Must possess excellent customer and Team Member relations skills.
• Must have a valid LA driver’s license with no suspensions, DUI or more than 2 moving vehicle violations within the last 3 years.
• Must be able to obtain Non-Key LA Gaming License and Responsible Vendor Certification.
• Must be able to work any day of the week and any shift.
• Must be able to get along with co-workers and work as a team.
• Must undergo eight (8) hours of ASP (baton) training.
• Must be able to obtain First Aid and CPR Certifications.
• Ability to read, write, speak, and understand English.

Additional Requirements

• Must be able to physically restrain adults who weigh more than 200 pounds.
• Must be able to stoop, bend, jump, twist, crouch, grip, carry heavy loads, and maneuver quickly on level surfaces, as well as up and down stairs.
• Must be able to lift and carry up to 60 pounds.
• Must be able to push or pull up to 150 pounds.
• Ability to make rational decisions when handling guest and employee issues.
• Ability to see and remember the specific details of incidents and persons.
• Ability to give court testimony when necessary and write detailed reports.
• Respond to visual and aural cues.
• Must present a well-groomed appearance.
• Must be able to work and stand inside and outside, sometimes in heat in excess of 115 degrees or cold as low as 10 degrees.
• Must be able to respond calmly in crisis and stressful situations.
• Must be able to work independently.
• Must be able to tolerate areas containing secondhand smoke, high noise levels, bright lights, and dust.

Disclaimer

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

Equal Employment Opportunity

Caesars Entertainment is an Equal Opportunity Employer. We do not discriminate against employees or applicants based upon race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectionate orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

Caesars Entertainment engages in an interactive process and makes reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy‑related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

Job Info

• Job Identification 86304
• Job Category Security and Surveillance
• Job Schedule Full time