Security Officer - Store Loss Prevention

NFM; Kansas City (KS); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Same day pay

Competitive pay raises

Health, dental, vision, life insurance

Paid holidays

Staff discount

Career development opportunities

Volunteer opportunities

Tuition reimbursement

401(k) with company match

Job summary

Nebraska Furniture Mart (NFM) is seeking a Security Officer to provide an authoritative presence, protect property and staff, and assist customers in a safe, secure shopping environment. You will greet guests, help with mobility devices, monitor entrances, and respond to incidents to keep our stores running smoothly.

The role requires the ability to work night, weekend, and early morning hours, plus training in security procedures and compliance with pre-employment screening.

Qualifications

• HS diploma preferred and valid driver’s license required.
• Ability to engage customers professionally and adapt to evolving environments.
• Must complete protective training courses within specified timeframes.

Responsibilities

• Greet customers, visitors and vendors and locate staff as needed.
• Assist with mobility devices and shopping carts for customers.
• Monitor property and tag items entering the store.
• Respond to shoplifting, medical emergencies and weather events.
• Patrol facilities and parking areas and enforce parking rules.
• Assist with vehicle issues and retrieve carts from lots.
• Document findings from security investigations and surveys.

Skills

Customer engagement

Adaptability

Stamina

OC foam deployment certification

First Responder training

Response to Resistance training

Non-commissioned license (Texas only)

Night/weekend/early hours readiness

Pre-employment screening compliance

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

At Nebraska Furniture Mart (NFM), we’ve been hiring friends since 1937—people who share our passion for helping customers feel right at home. If you share our vision, we invite you to be one of us! People love working here! Named one of Furniture Today’s Best places to work, and here a few reasons why: A FUN, stable work environment, with no layoffs in our history. A safe place to work and shop, development opportunities leading you to the career of your dreams and a culture that encourages volunteering and serving our communities.

Pay Range: $17.41 - $21.15 hourly

Job Description: Your Piece of the Puzzle

NFM is looking for a Security Officer to provide an authoritative presence to ensure a safe and secure environment, while protecting company property and staff.

Job Duties: A Day in the Life

• Greet: Welcome all customers, visitors and vendors and assist them in locating staff within the stores
• Support: Issue electric handicapped shopping carts to customers and provide assistance in obtaining wheel chairs and shopping carts
• Monitor: Examine and properly tag property being brought into the stores
• Assess: React as necessary and assist in handling any situations – shoplifting, medical emergencies and inclement weather
• Patrol: Watch facilities and parking areas on foot or in a vehicle. Direct traffic during special events or heavy customer traffic, while enforcing parking regulations
• Assist: Help customers and staff with vehicle break-downs and lock-outs and retrieve shopping carts from parking areas
• Report: Conduct preliminary investigations, audits and security surveys and document the findings

Your work will directly impact our ability to help people create a lifestyle they love, for the people they love—because that’s what we love.

Qualifications: Can You Check These Boxes?

• High School Diploma/GED preferred
• Valid driver’s license and acceptable driving record
• Ability to consistently engage customers in a professional manner
• Remain flexible to ever changing environments and adapt to different situations
• Stamina to stand for long periods of time
• Knowledge of Microsoft Office applications
• Certification in OC (Oleoresin Capsicum) foam deployment within one (1) year of employment and maintain certification standards (Nebraska & Kansas only)
• Satisfactorily complete NFM Response to Resistance and First Responder training courses within ninety (90) days of employment
• Ability to obtain a non-commissioned security officer license within thirty (30) days of employment (Texas only)
• Ability to work night, weekend and/or early morning hours based on business needs
• Pre-employment screening includes, but isn’t limited to, drug screen and criminal background check

Benefits: What’s in It for You?

As a full-time member of our NFM Family, you will enjoy:

• Same day pay - access to your earned pay on-demand, when you need it the most
• Competitive pay - generous annual increases up to 7%
• Inclusive culture – Because everyone who works or shops at NFM should feel right at home
• Health, dental, vision, life Insurance, short and long term disability
• Paid holidays (upon hire) and paid time off (after 90 days)
• Staff discount on merchandise (Collectively, NFM staff have saved almost $2 million on purchases in the last 12 months)
• Virtual and in-person career development opportunities at all levels
• Paid community volunteer opportunities
• Tuition Reimbursement
• You’ll start saving for your retirement immediately in NFM’s 401(k) and you’re eligible for company match after one year. NFM’s 401(k) also offers Berkshire Stock as an investment option

Nebraska Furniture Mart is an Equal Opportunity Employer