Loss Prevention Specialist

NFM; The Colony (TX); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Same day pay

Competitive pay raises

Staff discount

401(k) with match

Tuition reimbursement

Career development

Job summary

Nebraska Furniture Mart (NFM) is hiring a Loss Prevention Specialist to monitor CCTV security for signs of illegal activity and protect company assets. You will help apprehend and detain individuals involved in wrongdoing while supporting the security team and store operations.

This full-time role requires at least 6 months in retail loss prevention or related fields, a valid driver’s license, and OC deployment certification within a year. On-site work with a strong team culture is emphasized.

Qualifications

• High School Diploma/GED preferred
• 1 year of security or customer service-related experience preferred
• Valid driver’s license and acceptable driving record
• Minimum 6 months of Retail Loss Prevention Experience
• Certification in OC deployment within one year of employment and maintain certification standards.

Responsibilities

• Assist investigators in making stops, detentions and apprehensions; call 911 when needed and record/recover evidence.
• Support: Stop, apprehend and detain shoplifters and write incident reports for criminal activity.
• Monitor: Track retail, warehouse and parking areas via CCTV and report to staff.
• Assess: Surveil staff for internal theft and policy violations; report to Human Resources.
• Collaborate: Work with display team to secure vulnerable merchandise.
• Report: Keep a computerized journal of daily activities and conduct safety checks to audit compliance with security policies.

Skills

Security experience

Customer service

Driver's license

Education

High School Diploma

Job description

At Nebraska Furniture Mart (NFM), we’ve been hiring friends since 1937—people who share our passion for helping customers feel right at home. If you share our vision, we invite you to be one of us! People love working here! Named one of Furniture Today’s Best places to work, and here a few reasons why: A FUN, stable work environment, with no layoffs in our history. A safe place to work and shop, development opportunities leading you to the career of your dreams and a culture that encourages volunteering and serving our communities.

Pay Range: $20.14 - $24.47 hourly

Job Description: Your Piece of the Puzzle

NFM is looking for a Loss Prevention Specialist to monitor a closed-circuit TV security system for signs of illegal activities, in order to protect company assets and identify customers and/or staff who need assistance. This person will be responsible for apprehending and detaining individuals involved in illegal activities.

Job Duties: A Day in the Life

• Assist: Help investigators in making stops, detentions and apprehensions. Call 911 when needed and record/recover any evidence seized during an apprehension
• Support: Stop, apprehend and detain shoplifters and write incident reports for criminal activity
• Monitor: Track retail, warehouse and parking areas via closed circuit TV system and report information to the appropriate staff
• Assess: Surveil staff for internal theft and policy violations, which are to be reported to Human Resources
• Collaborate: Work with the display team to secure vulnerable merchandise
• Report: Keep a computerized journal of daily activities and conduct safety checks to audit compliance with security policies.

Your work will directly impact our ability to help people create a lifestyle they love, for the people they love—because that’s what we love.

Qualifications: Can You Check These Boxes?

• High School Diploma/GED preferred
• 1 year of security or customer service-related experience preferred
• Valid driver’s license and acceptable driving record
• Minimum 6 months of Retail Loss Prevention Experience
• Certification in OC (Oleoresin Capsicum) deployment within one (1) year of employment and maintain certification standards.

Exception

TX – Not required

• Satisfactorily complete NFM Response to Resistance and First Responder training courses training course within ninety (90) days of employment
• Ability to work night, weekend and/or early morning hours based on business needs
• Pre-employment screening includes, but isn’t limited to, drug screen and criminal background check

Benefits: What’s in It for You?

As a full-time member of our NFM Family, you will enjoy:

• Same day pay - access to your earned pay on-demand, when you need it the most
• Competitive pay - generous annual increases up to 7%
• Inclusive culture – Because everyone who works or shops at NFM should feel right at home
• Health, dental, vision, life Insurance, short and long term disability
• Paid holidays (upon hire) and paid time off (after 90 days)
• Staff discount on merchandise (Collectively, NFM staff have saved almost $2 million on purchases in the last 12 months)
• Virtual and in-person career development opportunities at all levels
• Paid community volunteer opportunities
• Tuition Reimbursement
• You’ll start saving for your retirement immediately in NFM’s 401(k) and you’re eligible for company match after one year. NFM’s 401(k) also offers Berkshire Stock as an investment option

Nebraska Furniture Mart is an Equal Opportunity Employer