Security Officer - Shadow Creek Club

MGM Resorts; United States; On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Wellness incentive programs

Hotel/food & beverage discounts

Free meals in employee dining room

Free parking

Health & Income Protection

Professional and personal development

Job summary

MGM Resorts in North Las Vegas is seeking an on-call Security Officer to help maintain a safe, secure, and welcoming resort environment. You will mitigate threats, respond to incidents, and support daily operations while delivering exceptional guest service.

This role requires completing Security Academy training, being at least 21, holding a Nevada driver's license, and being flexible to work day, swing, and graveyard shifts during high-volume events.

Qualifications

• Minimum 1+ years of customer service experience.
• Must be 21 years or older.
• Nevada Driver's License required.
• Flexibility to work day, swing, and graveyard shifts as needed.

Responsibilities

• Maintain a visible, approachable security presence throughout the property and deliver exceptional guest service.
• Respond promptly to incidents, dispatch calls, and emergencies as a first responder with sound judgment.
• Prepare accurate reports of daily activities, incidents, and notable events.
• Support gaming operations with designated gaming drops and secure handling of drop boxes and chips.
• Assist in emergency response, securing areas and coordinating with responders, including basic first aid.
• Complete Security Academy and ongoing mandatory training (legal, de-escalation, first aid, CPR/AED).
• Patrol interior and exterior areas, monitor surveillance and alarms for threats and safety concerns.

Skills

Customer service

Discretion

First aid

Job description

North Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As an on-call Security Officer, you will play a vital role in maintaining a safe, secure, and welcoming resort environment. In this critical role, you will mitigate potential threats, address safety concerns, and respond to challenging situations with discretion, sound judgment, and professionalism. Working alongside departments throughout the property, you will support daily operations while delivering exceptional guest service, providing assistance and guidance, and ensuring guests feel safe, supported, and welcome throughout their visit.

THE STARTING RATE: $20

THE DAY-TO-DAY:

• Maintain a visible, approachable, and professional Security presence throughout the property, promoting guest and employee safety, delivering exceptional guest service, and supporting departments with operational and security-related needs.
• Respond promptly to dispatch calls, guest and employee concerns, security incidents, and emergency situations, serving as a first responder while exercising sound judgment, discretion, and professionalism.
• Prepare accurate reports documenting daily activities, security incidents, property damage, theft, accidents, and unusual occurrences.
• Support gaming operations by performing designated gaming drops and transactions, including the secure handling and transportation of drop boxes and chip carriers.
• Assist in emergency response efforts, including securing incident areas, coordinating with emergency personnel, providing first aid, and supporting evacuation procedures as needed.
• Successfully complete required Security Academy and ongoing mandatory training, including legal compliance, defensive tactics, conflict resolution, de-escalation, first aid, CPR/AED, and emergency response procedures.
• Patrol and monitor interior and exterior areas of the property, as required, including surveillance systems and alarms, to identify suspicious activity, potential threats, and safety concerns

THE IDEAL CANDIDATE:

• Must be 21 years of age or older
• Currently holds a Nevada Issued Driver's License
• 1+ years of prior relevant customer service experience required
• Must have the flexibility to work day, swing, and graveyard shifts as needed to accommodate employee time off, high-volume events, and departmental operational needs.

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11103