Security Officer - Retail Location

Allied Universal; Aberdeen (MD); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading security firm as a Security Officer in a vibrant retail environment. Your role will involve monitoring and patrolling assigned areas, ensuring safety and security while delivering exceptional customer service. You'll work in a dynamic and inclusive setting, contributing to a culture that values integrity and agility. With opportunities for career growth and ongoing training, this position offers a rewarding experience in safeguarding communities. If you're passionate about security and customer service, this is the perfect opportunity for you.

Benefits

Health Insurance

401k Plans

Employee Discounts

Ongoing Paid Training

Flexible Schedules

Qualifications

• Must be at least 21 years old for armed roles, 18 for unarmed.
• Customer service experience preferred for effective interaction.

Responsibilities

• Conduct routine patrols and monitor assigned areas.
• Provide customer service and respond to incidents calmly.

Skills

Customer Service

Problem Solving

Communication

Education

High School Diploma or Equivalent

Maryland Security Professional Guard Card

Tools

Computer/Tablet

Job description

Security Officer - Retail Location

Job Locations

US-MD-Aberdeen

Category (Portal Searching)

Security Officer Level

Workdays Available

Monday, Tuesday, Wednesday, Thursday

Shifts Available

Morning

Business Unit

AUS

Overview

Allied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!

Job Description

As a Security Officer - Retail Location in Aberdeen, MD, you will serve and safeguard clients in a range of industries such as Retail/Malls and more .

As a Patrol Unarmed Officer in a retail or mall location, you will monitor and patrol assigned areas, remaining visible to help deter security-related incidents and provide a welcoming presence for visitors and staff. Your responsibilities include conducting routine patrols, responding to situations as they arise, and delivering exceptional customer service through clear communication. You will be part of a team that values agility, reliability, and innovation, always putting people first and acting with integrity in every interaction.

Position Type: Full Time

Pay Rate: $18.00 / Hour

Job Schedule:

Day	Time
Mon	07:15 AM - 05:15 PM
Tue	07:15 AM - 05:15 PM
Wed	07:15 AM - 05:15 PM
Thur	07:15 AM - 05:15 PM

Responsibilities:

Provide customer service to clients and visitors by following security procedures, site-specific policies, and responding to emergency situations as needed.
• Respond to incidents and critical situations in a calm, problem-solving manner.
• Conduct regular and random patrols throughout the retail location and its perimeter to help to deter unwanted activity and identify potential issues.
• Observe and report any suspicious behavior or security-related incidents to the appropriate personnel.
• Assist with access control and monitor entry and exit points as required by site policies.
• Support emergency response activities and follow established protocols during incidents.
• Maintain a visible presence to help to deter potential disruptions within the retail environment.

Minimum Requirements:

• Applicants must be at least 21 years of age.
• Maryland Security Professional Guard Card is preferred.
• Customer service experience is preferred.
• CPR/First Aid certification is preferred.
• Applicants who are comfortable using a computer or tablet are preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent, or 5 years of verifiable experience.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Perks and Benefits:

• Health insurance and 401k plans for full-time positions
• Schedules that fit with your personal life goals
• Ongoing paid training programs and career growth opportunities
• Employee discounts through our perks program to your favorite restaurants, entertainment venues, and much more...

Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other basis protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2025-1377199