Security Officer (3rd Shift)

Saint Louis Art Museum; St. Louis (MO); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Wellness program

Pension/retirement plan

Paid holidays

Employee discounts

Job summary

The Saint Louis Art Museum is seeking a Security Officer to patrol the museum campus and surrounding areas, monitoring for hazards and ensuring the safety of visitors and staff. This full-time role requires standing for extended periods, rapid response to incidents, and clear communication with colleagues and the public.

Responsibilities include reporting observations, enforcing museum policies, operating radios and surveillance equipment, and providing first aid or CPR when needed.

Qualifications

• Must be at least 21 years of age or older.
• High school diploma or equivalent required.
• Must obtain and keep current Security Officer License in City of Saint Louis.
• CPR/AED certification required.

Responsibilities

• Conduct patrols throughout the Museum buildings and exterior, including surrounding property.
• Guard and protect persons and property from conditions that could lead to loss of life or property.
• Inspect buildings for doors/windows, hazards, and equipment issues.
• Report observations and actions taken during premises tours in writing or verbally.
• Enforce museum policies and safety regulations with visitors and staff.
• Operate radios and monitor surveillance systems; coordinate responses to alarms/incidents.
• Provide excellent customer service and directions to the public and staff.

Skills

Patrol operations

Emergency response

Radio communication

First Aid

CPR

Customer service

Observation & reporting

Education

High school diploma

Tools

Radio procedures

Alarm systems

Computer skills

Job description

Security - Security Officer

Security Officer

Essential Duties and Responsibilities:

• Conduct scheduled patrols throughout the Museum buildings and exterior, including non-museum property surrounding the premises, on foot, by golf cart, or bicycle for officers with bike patrol certification. (Ex. parking lots, surrounding grounds.)
• To guard and protect persons and property for conditions that could lead to loss of life or property.
• Inspect buildings for open doors or windows, damage, safety hazards, and faulty mechanical problems.
• Report all pertinent data of actions taken or observations gathered during premises tours, in writing and/or verbally as directed.
• Ensure compliance with Museum's policies by conveying rules and safety regulations to the public and staff as needed.
• Effectively use radio communication to clearly and concisely communicate with other officers and relevant staff.
• Monitor the surveillance system from the control room and coordinate officer responses to alarms/incidents.
• Provide excellent customer service to the public and museum staff in giving directions and answering questions by leading with a pleasant and approachable demeanour.
• Assist other officers as needed to minimize response time, and maximize efficiency and effectiveness of service to the public and staff during times of need.

Additional Duties/Responsibilities:

• First Aid: Administer first-aid to visitors and staff. Requires the ability to kneel and bend down to assist. Notify 911 if necessary.
• CPR: Notify 911 and administer CPR to visitors or staff when appropriate. Requires the ability to kneel and bend down to assist. Must maintain CPR certification.
• Fire Safety: Notify 911, ensure the safe evacuation of visitors and staff, notify Engineering staff, and safely monitor the situation until the danger has cleared. Use extinguishers if safe and appropriate to do so. May conduct annual monthly checks of extinguishers, assist, escort and direct fire safety personnel, and set up and escort Halon system checks.
• Maintain the office dispatch book with up-to-date materials and maps.
• Work the garage ticket booth when St. Louis parking is not available.
• Be flexible to assist the team in addressing the needs of the staff and/or public. This may include performing the duties of a Dispatcher or Gallery Attendant.
• The department is a 24/7 operation, including night shifts. Security officers may be required to work overtime and/or cover additional shifts.

Special Notes:

Employment is contingent on the successful completion of a background check and drug screening in accordance with the Professional Licensing Rules and Procedures of the St. Louis County Police Department.

• After obtaining the proper license, Security officers are considered the first responders of the Museum, and have the power to arrest and detain in incidents occurring on SLAM property. These powers are in effect only while on duty and on the premises that you are paid to protect.
• Security officers are required to carry aerosol pepper spray while on duty. All officers must be certified to do so by attending an approved pepper spray training course. All security officers carry handcuffs in order to detain as required.
• Officers will be periodically required to train for the following: Traffic-control, active shooter, general safety.
• Officers may be posted outside after dark, with or without other officers present. Outside posts are required of all officers, including during inclement weather.

This is a physically active position that may require the following:

• Must be able to stand for up to four hours at a time. Time will vary based on tour of duty as assigned for such shift.
• Ability to kneel and bend down to assist injured parties.
• Ability to lift up to 20 lbs.
• Must patrol the building campus. (A tour averages 3 miles.)
• Adequate strength and agility to detain and/or restrain in the event of emergent situations involving violent, agitated, or aggressively threatening persons.
• Ability to quickly and safely respond in the event of an emergency (i.e. run or jog).

Minimum Qualifications:

• Must be at least 21 years of age and possess a high school diploma or equivalent.
• Must be able to work a flexible schedule, which includes being available to work evenings/overnights, weekends and some holidays.
• Must obtain and keep current a valid Security Officer License in the City of Saint Louis.
• Must know (or learn) and use proper radio procedures, computer skills, alarm systems, and emergency procedures. Must maintain a neat, and well-groomed appearance due to close customer interactions throughout the day.
• Must be dedicated to duties as required and assigned, possess sound judgement and discretion, while leading with integrity.
• Must provide oral and/or written reports in a clear manner.
• Must complete CPR/AED certification. Attendance must be reliable and punctual.

Preferred Experience: Some college coursework. Prior experience as a security or law enforcement officer.

Additional Information

Minimum of Pay Range: $19.04/hour; commensurate with experience

Shift: 3rd Shift, Nights (11:30 PM to 8 AM)

Days off rotate every 28 days. (Sun + Mon, Tue + Wed, Thu + Fri, Sat + Sun, etc.)

Status: Regular, Full-Time

Benefits, Perks & Culture

The Saint Louis Art Museum offers a comprehensive benefits program that includes Medical, Dental, and Vision coverages with various plan designs to choose. HSA and FSA benefits are also offered with applicable plans. Medical premium reductions are available through participation in the Museum's award-winning wellness program that features fun staff events such as "bike to work" days, paddleboat days in Forest Park, 5K runs, and onsite yoga in the beautiful, spacious galleries. PTO, Sick, Bereavement Leave and paid Holidays apply. Museum-paid LTD, STD, Life and AD&D insurance is included as well as access to a robust Employee Assistance Program. Unlimited EAP 24/7 counseling services and a plethora of resources available on the topics of financial wellbeing, parenting, stress management and more are available. Saint Louis Art Museum full-time employees are also part of the City of Saint Louis' Employee Retirement System pension. Additionally, the Museum offers supplemental retirement 403b, and Roth options as well as supplemental Life, AD&D, and Critical Illness coverage. Additional benefits include pet insurance, LegalShield & ID Shield, educational assistance, discounts to local ticketed events, an included Museum membership with discounts to our lovely Museum shop and restaurants, free event tickets, and staff event opportunities to experience exhibitions privately, including art installation educational sessions with Museum curatorial staff. The Museum employs unique individuals with a wide variety of talents, skills and abilities. There is a great sense of pride in being able to serve the public through the various job functions available within the Museum as a well-known Saint Louis destination to experience great works of art.

The Museum is an Equal Opportunity Employer. We are committed to treating all applicants and employees fairly based on their abilities, achievements, and experience, without regard to sex, race, age, disability, religion, national origin, color, sexual orientation, gender identity, or any other classification protected by law.