Security Officer Patrol Incident Reporting

Alliedbarton Security Services; Kahului (HI); On-site; USD 26,000 - 36,000; Full time

Job summary

Allied Universal in Kahului, HI is seeking a Security Officer Patrol Incident Reporting to protect clients across Retail/Malls and more. You will patrol assigned areas, maintain a visible presence, deter incidents, and provide exceptional customer service to shoppers, tenants, and staff.

Responsibilities include responding to incidents, monitoring access points, and preparing clear reports following site procedures.

Qualifications

• At least 2 years of security experience.
• High school diploma or equivalent.
• Guard card or license preferred.
• CPR certification preferred.
• Background check and drug screen required.

Responsibilities

• Provide customer service to shoppers, tenants, visitors, and employees by following security procedures.
• Conduct regular and random foot/vehicle patrols to deter unauthorized activity.
• Respond to incidents calmly, follow site procedures, and contact appropriate personnel or emergency services.
• Monitor access points, observe activity, and report hazards or policy violations.
• Prepare accurate reports and communicate with supervisors, retail personnel, and law enforcement as directed.

Education

High school diploma or equivalent

Guard card or license

CPR certification

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Patrol Incident Reporting in Kahului, HI, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an Unarmed Patrol Officer at a retail location, you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and support a welcoming environment for shoppers, tenants, and staff. You will deliver exceptional customer service, communicate clearly, and respond professionally to site needs. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity guide every shift.

Position Type: Full Time

Pay Rate: $22.50 / Hour

Job Schedule:

DayTimeMon10:00 PM - 06:00 AMTue10:00 PM - 06:00 AMFri10:00 PM - 06:00 AMSat10:00 PM - 06:00 AMSun10:00 PM - 06:00 AM

Pre-Employment Requirement: Security Experience - 2+ Years (C114)

What You'll Do:

• Provide customer service to shoppers, tenants, visitors, and/or employees by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.


• Conduct regular and random foot and/or vehicle patrols throughout retail common areas, parking lots, loading areas, and the property perimeter to help to deter unauthorized activity and identify security-related concerns.


• Respond to incidents, customer concerns, suspicious activity, and critical situations in a calm, problem-solving manner, following site procedures and contacting appropriate personnel or emergency services when needed.


• Monitor access points, observe activity within assigned areas, and report maintenance issues, hazards, and/or policy violations to site management or Allied Universal leadership.


• Prepare accurate reports and maintain clear communication with supervisors, retail personnel, and/or law enforcement as directed.

Minimum Requirements:

• Have at least 2 years of security-related experience.


• Customer service experience is preferred.


• A guard card or license is preferred.


• CPR certification is preferred.


• A state, county, or city-issued security-related license is preferred.


• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.


• Possess a high school diploma or equivalent.


• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.


• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.


• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.


• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.


• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.


• Career Growth: Get paid training and access to career growth opportunities.


• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.


• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

To find an office near you, please visit: www.aus.com/offices.