Security Officer Patrol Customer Service

Alliedbarton Security Services; Marion (OH); On-site; USD 36,000 - 38,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Security Officer Patrol Customer Service in Marion, OH to protect clients across manufacturing and industrial settings. You will monitor premises, patrol assigned areas, and maintain a visible presence to deter incidents while supporting access control and reporting concerns.

The role emphasizes strong customer service and clear communication within a caring team. As an unarmed patrol officer at a manufacturing site, you will help ensure safety, respond to

Qualifications

• A guard card or license is preferred.
• Comfort using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to employees, visitors, contractors, and delivery personnel by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a manufacturing and industrial location.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, notifying appropriate site contacts and/or emergency services as directed by post procedures.
• Conduct regular and random unarmed patrols throughout production areas, warehouses, offices, parking areas, and the facility perimeter to help identify unusual conditions and help deter unauthorized activity.
• Monitor access points and verify authorized entry for employees, visitors, contractors, and vendors in accordance with site-specific access-control procedures.
• Document patrols, incidents, observations, and security-related activities accurately in daily activity reports and incident reports.

Skills

Customer service

Communication

Patrol procedures

Teamwork

Education

High school diploma

Tools

Access control systems

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Patrol Customer Service in Marion, OH, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. As an Unarmed Patrol Officer at a manufacturing and industrial location, you will monitor and patrol assigned areas, maintain a visible presence to help deter incidents, support access control, and report security-related concerns. You will provide outstanding customer service and clear communication while contributing to a caring, reliable team that acts with integrity and embraces innovation.

Position Type: Full Time

Pay Rate: $17.51 / Hour

Job Schedule:

DayTimeMon07:00 AM - 03:00 PMTue07:00 AM - 03:00 PMWed07:00 AM - 03:00 PMThur07:00 AM - 03:00 PMFri07:00 AM - 03:00 PM

What You'll Do:

• Provide customer service to employees, visitors, contractors, and delivery personnel by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a manufacturing and industrial location.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, notifying appropriate site contacts and/or emergency services as directed by post procedures.
• Conduct regular and random unarmed patrols throughout production areas, warehouses, offices, parking areas, and the facility perimeter to help identify unusual conditions and help deter unauthorized activity.
• Monitor access points and verify authorized entry for employees, visitors, contractors, and vendors in accordance with site-specific access-control procedures.
• Document patrols, incidents, observations, and security-related activities accurately in daily activity reports and incident reports.

Minimum Requirements:

• A guard card or license is preferred.
• Comfort using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.