Security Officer - Overnights

Allied Universal; Normal (IL); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Security Officer Customer Service Patrol in Normal, IL to safeguard clients and provide exceptional service at an automotive location.

You will conduct regular patrols, monitor access, respond to incidents with calm professionalism, and document entries and observations in reports, working as part of a collaborative team.

This full‑time night shift role pays $19.00 per hour and includes training, career growth opportunities, and benefits.

Qualifications

• A valid driver’s license is required.
• CPR certification is preferred.
• A state, county, or city-issued security-related license is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years for armed roles.
• Possess a high school diploma or equivalent.
• Background investigation and drug screen required per law.
• Licensing requirements may be required prior to employment.

Responsibilities

• Provide customer service to clients, employees, visitors, and/or contractors in security procedures.
• Respond to incidents, alarms, and access concerns calmly and professionally.
• Conduct regular foot and vehicle patrols of buildings, parking areas, and perimeter.
• Monitor access control points and verify credentials; document entries and incidents.
• Communicate professionally with site personnel, visitors, and emergency responders.

Skills

Customer service

Education

High School Diploma

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Customer Service Patrol in Normal, IL, you will serve and safeguard clients in a range of industries such as Auto, and more. As a Patrol Unarmed Officer at an automotive location, you will conduct routine vehicle patrols, maintain a visible presence to help deter security-related incidents, and respond to site needs with professionalism. This driving post offers the opportunity to deliver exceptional customer service and clear communication while supporting a caring, agile, reliable, and innovative team that acts with integrity.

Position Type: Full Time

Pay Rate: $19.00 / Hour

Job Schedule:

• Mon: 09:30 PM - 06:00 AM
• Tue: 09:30 PM - 06:00 AM
• Fri: 09:30 PM - 06:00 AM
• Sat: 09:30 PM - 06:00 AM
• Sun: 09:30 PM - 06:00 AM

What You'll Do:

• Provide customer service to clients, employees, visitors, and/or contractors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at an automotive manufacturing and/or operations location.
• Respond to incidents, alarms, access concerns, and critical situations in a calm, professional, problem-solving manner, escalating information according to site procedures.
• Conduct regular and random foot and/or vehicle patrols of buildings, production areas, parking areas, access points, and the perimeter to help identify unusual conditions and help deter unauthorized activity.
• Monitor access control points and visitor activity, verify credentials as directed by site procedures, and document entries, incidents, and observations in required reports.
• Communicate professionally with site personnel, visitors, and emergency responders while supporting a positive, orderly environment.

Minimum Requirements:

• A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
• CPR certification is preferred.
• A state, county, or city-issued security-related license is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.