Security Officer (Overnight)

Nebraska Furniture Mart Inc.; Cedar Park (TX); On-site; USD 25,000 - 30,000; Full time

Job summary

Nebraska Furniture Mart Inc. is seeking a Security Officer to provide an authoritative presence, protect property and staff, and maintain a safe shopping environment.

The role emphasizes customer interaction and proactive security measures. Responsibilities include greeting customers, assisting with carts and accessibility, tagging property, responding to incidents, patrolling facilities and parking areas, and reporting findings.

Qualifications

• High School Diploma/GED preferred.
• Valid driver's license with acceptable driving record.
• Ability to engage customers professionally.
• Flexible to changing environments and situations.
• Stamina to stand for long periods.
• Knowledge of Microsoft Office applications.
• Complete training within 90 days and obtain license within 30 days.
• Able to work night/weekend/early morning hours.

Responsibilities

• Greet customers, visitors and vendors and assist them in locating staff.
• Assist customers with electric handicapped carts and wheelchairs.
• Monitor and tag property brought into the stores.
• Respond to shoplifting, medical emergencies and inclement weather as needed.
• Patrol facilities and parking areas; direct traffic during events and high-traffic times.
• Assist customers and staff with vehicle breakdowns and cart retrieval.
• Record preliminary investigations, audits and security surveys and document findings.

Skills

Customer engagement

Stamina to stand

Communication skills

Attention to detail

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Pay Range: $18.01 - $21.88 hourly PLUS $1/hour shift differential

Job Description: Your Piece of the Puzzle

NFM is looking for a Security Officer to provide an authoritative presence to ensure a safe and secure environment, while protecting company property and staff.

Job Duties: A Day in the Life

• Greet: Welcome all customers, visitors and vendors and assist them in locating staff within the stores
• Support: Issue electric handicapped shopping carts to customers and provide assistance in obtaining wheel chairs and shopping carts
• Monitor: Examine and properly tag property being brought into the stores
• Assess: React as necessary and assist in handling any situations - shoplifting, medical emergencies and inclement weather
• Patrol: Watch facilities and parking areas on foot or in a vehicle. Direct traffic during special events or heavy customer traffic, while enforcing parking regulations
• Assist: Help customers and staff with vehicle break-downs and lock-outs and retrieve shopping carts from parking areas
• Report: Conduct preliminary investigations, audits and security surveys and document the findings

Your work will directly impact our ability to help people create a lifestyle they love, for the people they love - because that's what we love.

Qualifications: Can You Check These Boxes?

• High School Diploma/GED preferred
• Valid driver's license and acceptable driving record
• Ability to consistently engage customers in a professional manner
• Remain flexible to ever changing environments and adapt to different situations
• Stamina to stand for long periods of time
• Knowledge of Microsoft Office applications
• Satisfactorily complete NFM Response to Resistance and First Responder training courses within ninety (90) days of employment
• Ability to obtain a non-commissioned security officer license within thirty (30) days of employment
• Ability to work night, weekend and/or early morning hours based on business needs
• Pre-employment screening includes, but isn't limited to, drug screen and criminal background check