Security Officer : On-Call

Seminole Hard Rock Hotel & Casino Tampa; Tampa (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading entertainment venue in Tampa, Florida, seeks a Security Officer to ensure the safety of patrons and employees while providing excellent customer service. Responsibilities include patrolling the casino and hotel areas, handling emergency situations, and maintaining detailed incident reports. Candidates must possess a high school diploma, at least one year of guest service experience, and proficiency in Microsoft Office applications. The role requires effective communication skills and the ability to manage stressful situations calmly.

Qualifications

• Minimum 1 year of guest service experience required.
• Must effectively communicate with guests in English.
• Proficient knowledge of Microsoft Office, including Excel and Word.

Responsibilities

• Provide security coverage for patrons, employees, and assets.
• Conduct patrols in hotel and casino areas.
• Assist in emergency situation coordination.

Skills

Guest service experience

Effective communication

Computer literacy

Knowledge of Microsoft Office

Education

High school diploma or GED

Job description

Our team members are the key to our company’s success, and their health and well‑being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work‑life balance. Benefits may vary with employment status. To see our full list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description

• The Security Officer is responsible for promoting an outgoing, friendly, customer‑oriented personality at all times. They will provide basic security coverage ensuring that adequate protection is provided for the safety and assets of patrons, employees, and the company.

Essential Duties Include, But Are Not Limited To

• Ensures that proper security is provided for all transfers of monies within the casino and hotel areas of the complex
• Conducts themselves in accordance with all Gaming Commission Regulations and company/departmental policies and procedures
• Communicates and provides directions to our patrons and employees
• Prepares detailed incident reports in a clear and precise manner
• Patrols the hotel and casino areas to establish a security presence and reports all unusual situations and/or suspicious persons
• Assists in the coordination of emergency situations
• Assists in maintaining proper key control
• Other duties as assigned

Qualifications

• High school diploma or general education degree (GED) is required
• 1 year of guest service experience
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities
• Must be computer literate
• Proficient knowledge of Microsoft Office, Excel, and Word is required
• Must be able to handle emergency situations calmly
• Must have a valid motor vehicle license with a good driving record
• Must be able to complete standard Seminole Tribe of Florida forms and reports
• Ability to read and understand all Seminole Tribe of Florida policies and procedures

Work Environment

• Duties and responsibilities are typically performed on the Casino Floor in a fast‑paced, guest‑smoking environment, with constant exposure to general public and excessive noise
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds
• Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus
• Must be able to wear a radio earphone without any medical limitations

Native American Preference Policy

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Employment Process

Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to:

• Credit Check
• Criminal Background Check
• Drug Screen