Security Officer Office Building Access Control

Alliedbarton Security Services; Santa Ana (CA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Smart Tools access to shifts

Career growth opportunities

Retirement savings plan + medical, etc

Perks Program discounts

Job summary

Allied Universal is seeking a Security Officer at a busy office building in Santa Ana, CA. You will serve as the front desk ambassador, manage access control, greet tenants and visitors, and support security operations to ensure a safe, welcoming environment.

The role emphasizes professional customer service, incident response, and accurate record-keeping, with a daytime mix of shifts and a pay rate of $22 per hour.

Qualifications

• High school diploma or equivalent required.
• Background check will be conducted in accordance with laws.
• Drug screen required where permitted by law.
• Licensing requirements may apply per state/local regulations.

Responsibilities

• Provide exceptional customer service to tenants, visitors, and employees at the front desk.
• Greet visitors, verify identification, issue visitor credentials, and direct guests.
• Monitor access points and security systems; report unusual activity and incidents.
• Respond calmly to emergencies following established procedures and notify appropriate personnel.
• Maintain accurate visitor logs and daily activity records.

Skills

Customer service experience

Communication

Attention to detail

Education

High school diploma or equivalent

Tools

Computer literacy

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Office Building Access Control in Santa Ana, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Officer with Allied Universal at a commercial real estate location, you will provide a welcoming presence for tenants, visitors, and guests while supporting access control, visitor management, and security-related communications. You will use technology to maintain accurate records, respond professionally to inquiries, and help create a positive environment through exceptional customer service, teamwork, integrity, and a caring approach.

Position Type: Full Time / Mix Shifts

Pay Rate: $22.00 / Hour

Job Schedule:

DayTimeMon03:00 PM - 11:00 PMTue03:00 PM - 11:00 PMWed03:00 PM - 11:00 PMSat07:00 AM - 03:00 PMSun07:00 AM - 03:00 PM

What You'll Do:

• Provide exceptional customer service to tenants, visitors, and employees at a commercial real estate front desk by carrying out site-specific security-related procedures, access protocols, and visitor management requirements.
• Greet visitors professionally, verify identification and appointment details, issue visitor credentials as applicable, and direct guests to appropriate offices or contacts.
• Monitor access points, lobby activity, cameras, alarms, and other security-related systems; report unusual activity, maintenance concerns, and policy violations according to site procedures.
• Respond to incidents, alarms, medical situations, and other critical events in a calm, problem-solving manner, following established emergency response procedures and notifying appropriate personnel.
• Maintain accurate visitor logs, incident reports, and daily activity records while providing professional telephone, reception, and administrative support as assigned.

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• Ability to lift more than 20 pounds is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

PPO 14417

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.