Security Officer Front Desk Visitor Relations

Allied Universal; Santa Monica (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is hiring a Security Officer Front Desk Visitor Relations in Santa Monica, CA. You will welcome tenants, visitors, and vendors, manage access, issue visitor passes, and provide outstanding customer service at a commercial real estate front desk.

Join a team that emphasizes safety, integrity, and proactive communication, with regular day shifts and a supportive environment that values teamwork and professional growth.

Qualifications

• High school diploma or equivalent.
• Background check required by law.
• Drug screen required prior to employment.
• Licensing requirements may apply per state regulations.
• Ability to lift up to 20 pounds.

Responsibilities

• Provide customer service to tenants, visitors, and vendors at the front desk by carrying out site-specific security procedures and policies.
• Monitor access to the building, verify visitor credentials, and issue visitor passes while maintaining records.
• Answer incoming calls, provide directions and general building information, and communicate routine concerns to site contacts.
• Respond calmly to incidents, alarms, and critical situations following emergency procedures.
• Maintain awareness of front desk activity and document daily routines and incidents.

Skills

Customer service

Access control

Visitor management

Communication

Education

High school diploma or equivalent

Tools

Access control systems

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Front Desk Visitor Relations in Santa Monica, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Security Professional at a commercial real estate location, you will welcome visitors, manage access control and badge processes, and provide exceptional customer service and communication. You will help maintain a professional, secure atmosphere while supporting daily operations through attentive front desk coverage. Join Allied Universal, where our agile, reliable, innovative, and caring culture puts people first, delivers through teamwork, and acts with integrity.

Position Type: Full Time

Pay Rate: $20.10 / Hour

Job Schedule:

• Mon 08:00 AM - 04:00 PM
• Tue 08:00 AM - 04:00 PM
• Wed 08:00 AM - 04:00 PM
• Thur 08:00 AM - 04:00 PM
• Fri 08:00 AM - 04:00 PM

What You'll Do:

• Provide customer service to tenants, visitors, and vendors at a commercial real estate front desk by carrying out site-specific security-related procedures and policies.
• Monitor access to the building, verify visitor credentials, issue visitor passes as directed, and maintain accurate visitor and contractor records.
• Answer incoming calls, provide directions and general building information, and communicate routine concerns to appropriate site contacts.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, following emergency response procedures.
• Maintain awareness of front desk activity, report suspicious or unusual activity, and complete required daily activity and incident documentation.

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• Ability to lift up to 20 pounds is preferred.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.