Security Officer - MGM Springfield

MGM Resorts International; Springfield (MA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Healthcare

Uniform provided

Wellness programs

Discounts on travel, dining, and more

Free meals in employee dining room

Free parking on and off shift

Development opportunities and training

Volunteer opportunities in the local社区

Job summary

MGM Resorts International in Springfield, MA is seeking a Security Officer to help protect our guests and colleagues. You will act as a visible deterrent, respond to emergencies, and ensure a secure environment while delivering exceptional guest experiences for our premier entertainment brand.

The role requires a high school diploma or GED, 1+ year of customer service experience, and eligibility at 18+ years of age. You will patrol, provide first aid, and assist during evacuations as needed.

Qualifications

• High school diploma or GED required.
• 1+ years of customer service experience.
• 18+ years of age.

Responsibilities

• Respond to emergencies and render first aid as trained.
• Patrol property and monitor areas to deter threats.
• Provide guest service and resolve issues for guests and employees.

Skills

Customer service

Emergency response

Education

High school diploma or GED

Job description

Springfield, Massachusetts

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

Join us as a Security Officer and help protect a premier entertainment brand! In this vital role, you'll act as a visible deterrent and respond to emergencies, ensuring safety for guests and staff alike. Be part of our mission to deliver exceptional entertainment while fostering a secure environment for everyone involved.

THE STARTING RATE:

$20.00 per hour

THE DAY-TO-DAY:

• Perform all necessary duties as trained in order to respond in emergency situations, including but not limited to: Rendering appropriate first aid
• Actively patrol and monitor all areas of the property through rotating assignments, including the exterior using various modes of transportation. Patrolling may include, but not limited to, bending, lifting, carrying, running, and extended time periods of standing and/or walking.
• CPR/AED Responsive Care, including, as needed, retrieving and utilizing the CPR/AED equipment and following established protocols Initiating and conducting evacuation procedures The ability to push, pull, lift, carry, or move (in some circumstances) another individual, including one who may be injured The ability to physically engage, and where necessary restrain, a person who is threatening or poses a harm to him/herself or others The ability to move from location to location (including use of stairs and ramps) at appropriate speeds of Securing the scene to prevent further loss or damage, advise personnel of threats and potential threats, and summon emergency responders to the incident
• Provide excellent guest service to guests and employees and resolve complaints and issues involving both guests and employees

THE IDEAL CANDIDATE:

• Has high school diploma or GED
• Has 1+ years of prior relevant experience in customer service
• 18+ years of age
• Union role

THE PERKS & BENEFITS:

• Healthcare, financial and time off benefits
• Company-issued uniform and dry-cleaning
• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room
• Free parking on and off shift
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

Pay Rate

The rate for this role is:

$20.00

This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.

Pay will not be below any applicable minimum wage.

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.