Security Officer Mall Center Patrol Driver

Allied Universal; Newport Beach (CA); Sur place; USD 39 000 - 53 000; Plein temps

Résumé du poste

Allied Universal in Newport Beach, CA, is seeking a Security Officer Unarmed Mall Center Patrol Driver. You will provide customer service, patrol retail areas, and respond to incidents while maintaining a visible security presence.

This full-time role requires a valid driver's license and involves daytime shifts with a consistent schedule. CPR/First Aid is preferred; ability to lift >20 lbs and basic computer or tablet use are assets. Compensation is $22/hour.

Qualifications

• Customer service experience in a retail or commercial setting.
• Ability to conduct regular and random patrols and report observations.
• Calm, problem-solving approach to incidents and urgent situations.
• Basic computer or tablet usage for report logging.

Responsabilités

• Provide customer service to tenants, visitors, shoppers, and employees per site procedures.
• Conduct regular patrols of common areas, parking structures, storefront perimeters and exterior areas.
• Respond to incidents, alarms, and medical situations in a calm, prompt manner; notify appropriate personnel.
• Monitor access points and document visitor activity and patrol observations.
• De-escalate concerns and assist visitors per site policies.

Connaissances

Customer service

Patrol procedures

Emergency response

Computer/tablet use

Formation

High school diploma or equivalent

Outils

PC/Tablet usage

Description du poste

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Unarmed Mall Center Patrol Driver in Newport Beach, CA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Patrol Officer at a premier retail and mall location, you will conduct routine patrols, maintain a visible presence to help deter security-related incidents, and provide outstanding customer service to visitors and tenants. This driving position requires a valid driver’s license. Join Allied Universal’s agile, reliable team, where a caring culture, teamwork, innovation, and integrity guide every interaction.

Position Type: Full Time

Pay Rate: $22.00 / Hour

Job Schedule:

DayTimeTue11:00 AM - 07:30 PMWed11:00 AM - 07:30 PMThur11:00 AM - 07:30 PMFri11:00 AM - 07:30 PMSat11:00 AM - 07:30 PM

What You’ll Do:

• Provide customer service to tenants, visitors, shoppers, and/or employees by carrying out site-specific procedures, policies, and emergency response activities at a retail center.
• Conduct regular and random foot and/or vehicle patrols of common areas, parking structures, storefront perimeters, and exterior areas to help identify and report unusual activity, hazards, and maintenance concerns.
• Respond to incidents, alarms, medical situations, and critical events in a calm, problem-solving manner; notify appropriate personnel and emergency services as directed by site procedures.
• Monitor access points, loading areas, and restricted locations; document visitor activity, incidents, and patrol observations through required reports.
• Help maintain an orderly, welcoming environment by providing directions, answering questions, and de‑escalating customer or tenant concerns in accordance with Allied Universal and site policies.

Minimum Requirements:

• A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
• CPR and First Aid certification is preferred.
• Ability to lift more than 20 pounds is preferred.
• A state, county, or city‑issued security‑related license is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.