Security Officer (Lower Manhattan)

PAYCO The Clearing House Payments Company L.L.C.; Town of Liberty (NY); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k with company match

Tuition reimbursement

Job summary

PAYCO The Clearing House Payments Company L.L.C. seeks a Security Officer for our New York office in Lower Manhattan. You will monitor access, screen visitors, and assist in emergencies to protect employees and assets.

The role requires observing and reporting suspicious activity, responding to alarms, and maintaining professional appearance and customer service while supporting a rotating shift schedule. Training and certifications may be pursued after hire.

Qualifications

• High school diploma or equivalent.
• Basic security training; may require certifications (life safety, AED, CPR, Fire Watch).
• Effective communication and customer service skills.
• Maintain physical ability to perform duties during emergencies (evacuations, drills).
• Ability to work during inclement weather events.

Responsibilities

• Patrols and monitors premises to prevent threats to assets, life safety, and compliance with policies.
• Controls access to facilities by validating visitor enrollments and identities, while providing high customer service.
• Responds to alarms and assists with investigating security events.
• Perform tasks during emergency events and complete guard tours.
• Maintain attendance, professional appearance, and situational awareness; adjust schedule as needed.

Skills

Effective communication

Customer service

Observational skills

Calm under pressure

Willingness to learn

Education

High school diploma or equivalent

Tools

Windows

Excel

Word

Internet

CCTV

Job description

Position Summary:

The Clearing House is seeking a Security Officer to join our New York office (Lower Manhattan). The Security Officer assists with controlling access to the facility, screens visitors and employees in an efficient manner to expedite their admittance. The person in this role will monitor the site for suspicious behavior, unlawful guests, safety hazards, inclement weather. Receives and escalates as required all communication from employees regarding emergency and non-emergency situations. Actively engages during emergency events to provide safety to TCH employees and assets.

Essential Functions and Responsibilities:

• Patrols and monitors premises to prevent threats to company assets, production, life safety, and ensures compliance with all company policies, procedures, and processes.
• Controls access to facilities by validating visitor enrollments, verifying identities of visitors, facilitating visitor enrollment applications, while providing an exceptional level of customer service to all.
• Responds to alarms as directed by the Security Control Room and assists with investigating a wide variety of security related events.
• Effectively perform required tasks during emergency events.
• Accurately complete guard tours and contribute to investigation reports,
• Outstanding attendance and punctuality while maintaining professional personal hygiene, courteous communication, professional appearance, and awareness of surroundings.
• Must be willing to alter work schedule as needed to maintain staffing requirements.

Qualifications Required:

• High school diploma or equivalent.
• Basic TCH security training; may require certifications (e.g., life safety, AED, CPR, Fire Watch). Certifications may be obtained after the hire date.
• Effective communication and customer service skills.
• Maintain physical ability to perform required duties during emergency events. (e.g., evacuations, fire drills, medical events, emergency response)
• Ability to work during inclement weather events.

Qualifications Desired:

• Effective customer service experience and demonstrated skills.
• Experience interacting with security devices (e.g., badge readers, access control devices, Iris readers, CCTV, computers).
• Intermediate computer skills to include Windows, Excel, Word, and internet.
• Meticulous and organized
• Excellent observation skills.
• Ability to work under pressure and remain calm in emergency situations.
• Willingness to learn and develop.

Physical Demands and Work Environment:

Work includes a combination of sedentary and active tasks for successful performance. These tasks may include, but not be limited to, monitoring security controls, escorting visitors, climbing ladders, standing for extended periods of time, assisting with emergency events, and performing guard tours to include interior and exterior checkpoints. The employee should maintain the ability to lift/push/pull up to 50lbs and heavier weight in the event of emergency evacuation conditions. Additional physical demands include retaining the ability to complete fine motor skills, such as searching and handling equipment, while also maintaining physical fitness to remain capable of performing their duties without undue risk to themselves or others. This position requires the employee to take quick and effective action in case of emergency situations. The employee must be able to remain alert and focused for the duration of their shifts. The working environment is generally favorable. Slight exposure to mechanical-related hazards accompanied by noise, dust, etc. are encountered during guard tours or specific assignments.

Employees in this position will work a rotating weekly schedule that consists of set reporting times. Either a 7am-7pm shift or a 7pm-7am shift. Employees assigned to the NC facility will receive alternating weekend days off. Additional schedule information will be provided by Security Management upon interview or annual reviews.

The anticipated hourly rate for this position is up to $23.00 an hour. Rate will be determined by the role, experience, skill set and location. For eligible positions, discretionary incentive compensation may be awarded contingent on personal and company performance.

• Our benefits program includes medical, dental, vision, life insurance, 401k plan with company contribution and company match, tuition reimbursement and more.

About The Clearing House:

The Clearing House (TCH) is a banking association and payments company that is owned by the largest commercial banks in the United States. TCH owns and operates the core payments system infrastructure in the US and is currently working to modernize that infrastructure by launching a new, ubiquitous, real-time payment system.

TCH is the only private-sector ACH and wire operator in the US, clearing and settling nearly $2 trillion in US dollar payments each day, representing half of all commercial ACH and wire volume.

TCH has provided critical services to the banking industry since 1853, and today, our core products facilitate services including Direct Deposit of payroll, bill payments, and check image exchange.

The Clearing House operates U.S-based payments networks that clear and settle more than $2 trillion each day through wire, ACH, check image, and real-time payments.

It is the nation’s most experienced payments company, with a long track record of providing secure and reliable systems, payments innovation, and strategic thought leadership to financial institutions.

In 2017, The Clearing House revolutionized U.S. payments by introducing the RTP network, which supports the immediate clearing and settlement of payments, along with the ability to exchange related payment information across the same secure channel.

Learn more at www.theclearinghouse.org.