Security Officer Lead

Catholic Health Initiatives; Omaha (NE); On-site; USD 26,000 - 37,000; Full time

Job summary

Catholic Health Initiatives is seeking a Lead Security Officer to oversee a team protecting patients, staff, and property across campuses and clinics. You will patrol facilities, coordinate security operations, respond to alarms and codes, manage access controls, document actions, and de-escalate incidents while maintaining a safe environment.

The role requires strong leadership, vigilance, customer service, physical readiness for emergency response, and sound judgment in applying security

Qualifications

• Leadership and people-management ability for hospital security teams.
• Strong vigilance and situational awareness in a healthcare setting.
• Excellent customer service and communication with patients, visitors, and staff.

Responsibilities

• Provide leadership for Security Services and ensure quality, compliant operations.
• Patrol campuses and clinics, monitor access, respond to alarms and codes.
• Investigate incidents, document actions, de-escalate or restrain when necessary.

Skills

Leadership

Vigilance

Customer Service

Physical Capacity

Judgment

Education

High School Diploma or equivalent

Job description

Job Summary and Responsibilities

As our Lead Security Officer, you will lead a team in performing a full range of security activities, diligently patrolling campuses and clinics to protect persons, property, and equipment from volatile individuals, unauthorized access, or hazards.

Every day you will oversee security operations, patrol assigned buildings (foot/vehicle), identify violations, investigate incidents, respond to alarms/emergency codes, control hospital access, monitor detection systems, support helistop operations, and de-escalate or physically restrain individuals when necessary, meticulously documenting all actions and observations.

To be successful in this role, you will possess strong leadership abilities, exceptional vigilance, customer service skills, physical capacity for emergency response, and the ability to exercise sound judgment in interpreting and applying security guidelines, all while upholding a safe and secure environment.

• Provides leadership for Security Services
• Ensures delivery of quality services; regulatory compliance, and manages operations efficiently and effectively.
• Assist with oversight of the campus security and parking enforcement
• Plans, organizes and directs work assignments. Assists with training of security staff.
• Ensures that all Security Officers assigned to the shift meet program standards, including uniform and grooming standards
• Assists with the implementation and maintenance of security procedures to ensure compliance with applicable codes and regulations.

Job Requirements

Preferred

• One year experience as a security officer:(International Association of Healthcare Security Services (IAHSS) Basic & Advanced courses within 90 days of position appointment.) and

Required

• High School Graduate or equivalent; and Six (6) months experience as security officer in a hospital or healthcare setting, , upon hire or
• Prior law enforcement or military service experience; or
• Driver's License: NE, upon hire and
• Basic Life Support - CPR, within 90 Days

Where You'll Work

At CHI Health Creighton University Medical Center - Bergan Mercy, our focus is patient-centered care. Our level I trauma center and academic medical center campus is designed to heal the body, mind, and spirit of every person in a more comfortable, less stressful hospital environment. Our full range of medical services includes trauma services, heart and vascular care, emergency services, surgery, maternity, cancer care, and diagnostic imaging.

Pay Range

$19.44 - $27.45 /hour

We are an equal opportunity/affirmative action employer.