Security Officer Lead

CHI Health Creighton University Medical Center - Bergan Mercy; Omaha (NE); On-site; USD 36,000 - 48,000; Full time

Job summary

CHI Health Creighton University Medical Center - Bergan Mercy is seeking a Lead Security Officer to supervise a security team across campus and clinics. You will patrol facilities, enforce access controls, respond to alarms, document actions, and coordinate emergency responses.

Strong leadership, vigilance, and customer service are essential to maintain a safe clinical environment. Ideal candidates will have healthcare security experience, a valid Nebraska driver’s license, CPR within 90 days of

Qualifications

• High School Diploma or equivalent is required.
• Six months of experience as security officer in a hospital or healthcare setting is expected.
• Prior law enforcement or military service is advantageous.
• Driver's License for the state of Nebraska is required upon hire.
• Basic Life Support (CPR) certification within 90 days of appointment.

Responsibilities

• Provides leadership for Security Services.
• Oversees quality of service, regulatory compliance, and efficient operations.
• Assists with oversight of campus security and parking enforcement.
• Plans, organizes and directs work assignments; assists with training.
• Ensures shift personnel meet standards including grooming and uniform rules.
• Implements and maintains security procedures to ensure regulatory compliance.

Skills

Leadership

Vigilance

Customer service

Emergency response

De-escalation

Education

High School diploma

Tools

CPR certification

Job description

Job Summary and Responsibilities

As our Lead Security Officer, you will lead a team in performing a full range of security activities, diligently patrolling campuses and clinics to protect persons, property, and equipment from volatile individuals, unauthorized access, or hazards.

Every day you will oversee security operations, patrol assigned buildings (foot/vehicle), identify violations, investigate incidents, respond to alarms/emergency codes, control hospital access, monitor detection systems, support helistop operations, and de-escalate or physically restrain individuals when necessary, meticulously documenting all actions and observations.

To be successful in this role, you will possess strong leadership abilities, exceptional vigilance, customer service skills, physical capacity for emergency response, and the ability to exercise sound judgment in interpreting and applying security guidelines, all while upholding a safe and secure environment.

• Provides leadership for Security Services
• Ensures delivery of quality services; regulatory compliance, and manages operations efficiently and effectively.
• Assist with oversight of the campus security and parking enforcement
• Plans, organizes and directs work assignments. Assists with training of security staff.
• Ensures that all Security Officers assigned to the shift meet program standards, including uniform and grooming standards
• Assists with the implementation and maintenance of security procedures to ensure compliance with applicable codes and regulations.

Job Requirements

Preferred

• One year experience as a security officer:(International Association of Healthcare Security Services (IAHSS) Basic & Advanced courses within 90 days of position appointment.) and

Required

• High School Graduate or equivalent; and Six (6) months experience as security officer in a hospital or healthcare setting, , upon hire or
• Prior law enforcement or military service experience; or
• Driver's License: NE, upon hire and
• Basic Life Support - CPR, within 90 Days

Where You'll Work

At CHI Health Creighton University Medical Center - Bergan Mercy, our focus is patient-centered care. Our level I trauma center and academic medical center campus is designed to heal the body, mind, and spirit of every person in a more comfortable, less stressful hospital environment. Our full range of medical services includes trauma services, heart and vascular care, emergency services, surgery, maternity, cancer care, and diagnostic imaging.