Security Officer — Lakeside Resort Guest Safety

Pyramid Global Hospitality; Walkersville (WV); On-site; USD 21,000 - 30,000; Full time

Job summary

Pyramid Global Hospitality is seeking a Security Officer for Stonewall Resort in West Virginia. The role focuses on ensuring the safety of guests, staff, and the property, while delivering exceptional guest service with a calm, professional demeanor.

The position requires strong communication, ability to resolve guest concerns, and willingness to work varied shifts. Prior safety, loss prevention, or security experience is preferred; First Aid/CPR certification is encouraged.

Qualifications

• High school diploma or equivalent is required.
• Ability to communicate effectively with guests and team members.
• Strong guest-service orientation and problem-solving abilities.
• Willingness to work varied shifts including days, evenings, overnights, and holidays.

Responsibilities

• Provide safety and security for guests, staff, and property.
• Respond promptly to safety and security concerns and incidents.
• Create detailed reports on safety incidents and actions taken.
• Monitor access points and security systems; patrolling property as needed.
• Assist in safety drills and maintain confidentiality at all times.

Skills

Communication skills

Guest service

Calm under pressure

Conflict resolution

Education

High school diploma or equivalent

Tools

First Aid/CPR certified

Job description

Pyramid Global Hospitality is seeking a Security Officer for Stonewall Resort in West Virginia. The role focuses on ensuring the safety of guests, staff, and the property, while delivering exceptional guest service with a calm, professional demeanor.

The position requires strong communication, ability to resolve guest concerns, and willingness to work varied shifts. Prior safety, loss prevention, or security experience is preferred; First Aid/CPR certification is encouraged.