Security Officer III (27-004)

Texas School for the Blind and Visually Impaired; Austin (TX); On-site; USD 52,000 - 70,000; Full time

Job summary

TSBVI is seeking a Security Officer III to maintain a safe campus environment in Austin. The role involves patrolling classrooms, dorms, offices, and outdoor spaces, greeting visitors, verifying IDs and badges, and coordinating with law enforcement when needed.

The officer will monitor surveillance and access control systems, respond to alarms and emergencies, and participate in drills and preparedness activities, ensuring effective communication with students, staff, and community partners.

Qualifications

• High school diploma or GED required.
• Valid driver’s license with clean driving record and eligibility to operate state vehicles / golf carts.
• Effective written and verbal communication skills.
• Proficiency with Google Workspace (Gmail, Drive, Calendar).
• Ability to stand and walk for extended periods; outdoor work in varying weather conditions.

Responsibilities

• Maintain a visible and welcoming presence on campus.
• Patrol campus buildings, grounds, parking areas, and designated routes to promote safety and security.
• Greet visitors, verify identification, issue temporary badges, and direct or escort visitors.
• Monitor entrances, exits, gates, parking areas, and access control systems.
• Engage unknown individuals professionally to determine purposes and coordinate with law enforcement when appropriate.
• Conduct campus safety audits and report hazards or unusual activity.
• Monitor video surveillance and access control systems.
• Respond to alarms, emergencies, disturbances, and other incidents per procedures.
• Serve as primary contact for emergency responders and assist agencies as needed.
• Assist with fire drills, emergency drills, and campus preparedness activities.
• Use de-escalation techniques and sound judgment to maintain a safe campus environment.
• Create and maintain incident reports and activity logs.
• Communicate effectively with students, staff, families, visitors, and partners.
• Attend work regularly and comply with agency policies.

Skills

Customer service

Communication

Interpersonal skills

De-escalation

Conflict resolution

Calm under pressure

Observation/reporting

Team collaboration

Attention to interruptions

Education

High school diploma or GED

Tools

Google Workspace

Job description

WORKING TITLE: Security Officer III
DEPARTMENT: Security
POSTING #: 27-004
TWC JOB ORDER:MONTHLY SALARY: Based on qualification
SHIFT: 4 10-Hour Shifts
OPENING DATE:11/05/2026
CLOSING DATE: Until Filled
CLASSIFICATION / GROUP #: 6234 / A15

• Maintain a visible and welcoming presence on campus.
• Patrol campus buildings, grounds, parking areas, and designated routes to promote safety and security.
• Greet visitors, verify identification, issue temporary badges as needed, and direct or escort visitors to appropriate locations.
• Monitor entrances, exits, gates, parking areas, and access control systems.
• Approach and engage unknown individuals in a professional manner to determine their purpose on campus and coordinate with law enforcement when appropriate.
• Conduct campus safety audits and inspections; identify and report safety hazards, facility concerns, or unusual activity.
• Monitor video surveillance and access control systems.
• Respond to alarms, emergencies, disturbances, and other incidents in accordance with established procedures.
• Serve as the primary contact for emergency responders arriving on campus and assist law enforcement, fire, and EMS personnel as needed.
• Assist with fire drills, emergency drills, and campus preparedness activities.
• Utilize de-escalation techniques and sound judgment to address concerns and support a safe campus environment.
• Create and maintain incident reports, activity logs, and other required documentation.
• Communicate effectively with students, staff, families, visitors, and community partners.
• Perform other job-related duties as assigned.
• Attends work regularly in accordance with TSBVI leave policy.
• Complies with all agency policies and procedures.

Skills & Abilities

• Strong customer service, communication, and interpersonal skills.
• Skill in de-escalation and conflict resolution.
• Ability to remain calm, professional, and exercise sound judgment during stressful or emergency situations.
• Ability to observe, assess, document, and report information accurately.
• Ability to work independently and collaboratively in a team environment.
• Ability to maintain attentiveness while working with frequent interruptions.

Minimum Qualifications

• High school diploma or GED.
• Valid driver’s license with a clean driving record and eligibility to operate state vehicles / golf carts.
• Effective written and verbal communication skills.
• Computer proficiency, including intermediate proficiency with Google Workspace (Gmail, Google Drive, and Google Calendar), with the ability to work independently, manage daily tasks efficiently, and troubleshoot basic user issues without assistance.
• Ability to stand and walk for extended periods, and work outdoors in varying weather conditions.

Preferred Qualifications

• Security experience preferred.
• Experience working with children and/or individuals with disabilities.

Working Conditions

• Frequent walking, standing, and outdoor patrols throughout the workday.
• Work outdoors in varying weather conditions, including heat, cold, wind, and rain.
• Moderate exposure to environmental conditions such as dust, odors, and loud noise.
• Maintain emotional control under stress and respond effectively to emergencies and frequent interruptions.
• Work is performed primarily in and around an educational environment, including classrooms, residential dorms, offices, parking areas, and outdoor campus spaces
• TSBVI is afragrance free campus.