Security Officer II: Resort Safety & Guest Experience

Montage Big Sky; Big Sky (MT); Sur place; USD 45 000 - 55 000; Plein temps

Résumé du poste

Montage International is seeking a Security Officer II to safeguard the resort environment and support guest experiences. The role emphasizes interior and exterior patrols, incident reporting, and maintaining security operations daily.

Applicants should have at least 1 year in security and a High School diploma. CPR/First Aid certification is preferred, and strong customer service skills are essential for WOW moments with guests.

Qualifications

• High school or equivalent education required.
• At least 1 year of Security experience.
• CPR/First Aid certified preferred

Responsabilités

• Conduct interior and exterior patrols throughout Resort, checking for unsecured doors and rooms, trespassers, unauthorized persons in restricted areas and safety hazards.
• Respond to all guest and associate calls while on patrol, making emergencies a top priority.
• Proactively assist Guests while looking for WOW opportunities.
• Maintain the security office and fire panel.
• Draft incident reports and ensure all record logs are current via daily audits.
• Ensure all Officers daily shift logs and shift pass-down logs are complete.
• View CCTV monitors and keep constant surveillance of grounds through the camera system.
• Answer phones and dispatch calls.
• Conduct security office duties in a timely manner.
• Conduct associate safety training and report/resolve safety hazards throughout the Resort on a daily basis.
• Respond to, communicate, follow up, and provide updates on all incidents as they occur.
• Have full knowledge of the Resort's activities/events each shift and provide a professional security presence while focusing on customer service.
• Receive and communicate all information pertaining to your shift from the daily briefings.

Connaissances

Guest service

Surveillance awareness

Communication

Formation

High school diploma or equivalent

Description du poste

Montage International is seeking a Security Officer II to safeguard the resort environment and support guest experiences. The role emphasizes interior and exterior patrols, incident reporting, and maintaining security operations daily.

Applicants should have at least 1 year in security and a High School diploma. CPR/First Aid certification is preferred, and strong customer service skills are essential for WOW moments with guests.