Security Officer I — Safety & Guest Experience

Chicken-Ranch-Casino; Jamestown (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

Chicken-Ranch-Casino is seeking a Security Officer I to be a CRCR ambassador, promoting safety and protecting assets across the property. You will monitor access, patrol areas, and handle de‑escalation to ensure a secure guest experience.

Responsibilities include investigations in coordination with Surveillance, logging incidents, escorting monies, and responding to emergencies, while maintaining professional conduct and integrity. Requires 21+ and relevant certifications.

Qualifications

• Must be at least 21 years of age.
• Must obtain and maintain CPR AED and First Aid certification (training provided).
• Defensive techniques training course provided by CRCR.
• Basic knowledge of verbal dispute resolution techniques.
• Basic knowledge of de-escalation techniques
• Proficient in Microsoft Office Suite.

Responsibilities

• Monitor and authorize entry and departure of team members, guests, visitors, and vendors to protect assets and maintain security.
• Patrol premises to prevent intrusion, respond to alarms, and secure vehicles, doors, windows, and gates.
• De-escalate tense situations using verbal skills and maintain professional conduct.
• Monitor assigned areas for unusual activity, discourage loiterers and panhandlers, and remove disruptive individuals when needed.
• Conduct investigations with Surveillance, document findings, and prepare reports for outcomes.
• Manage confiscated items and document evidentiary materials; maintain incident logs.

Skills

Strong listening and communication

De-escalation techniques

Independent work

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Chicken-Ranch-Casino is seeking a Security Officer I to be a CRCR ambassador, promoting safety and protecting assets across the property. You will monitor access, patrol areas, and handle de‑escalation to ensure a secure guest experience.

Responsibilities include investigations in coordination with Surveillance, logging incidents, escorting monies, and responding to emergencies, while maintaining professional conduct and integrity. Requires 21+ and relevant certifications.