Security Officer - Highrise Patrol

Allied Universal; Phoenix (AZ); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Smart tools

Career growth

Benefits package

Perks program discounts

Job summary

Allied Universal in Phoenix, AZ is seeking a Security Officer - Highrise Patrol to safeguard clients across multiple industries. You will perform front desk duties, manage access control, and respond to incidents with composure and professionalism.

The role requires strong customer service, two years of security experience, and comfort using a computer or tablet. Great teamwork and a commitment to safety are essential in this full-time position.

Qualifications

• Two years of security-related experience required.
• Front desk and access control experience preferred.
• Strong customer service and communication skills.
• Ability to use a computer or tablet.
• Background check and drug screen required.
• Licensing requirements may apply; age 18+ (unarmed) / 21+ (armed).

Responsibilities

• Provide customer service to visitors, employees, and vendors by carrying out site-specific procedures and front desk protocols.
• Monitor access to the location, verify visitor information, issue visitor credentials as applicable, and maintain accurate entry records.
• Answer phones, provide directions and general information, and communicate professionally with site contacts and Allied Universal leadership.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, following established emergency response procedures.
• Monitor front desk activity and report unusual conditions, policy concerns, and security-related incidents to the appropriate personnel.

Skills

Customer service

Communication

Problem solving

Education

High school diploma or equivalent

Tools

Alarm panel

Access control systems

Computer/tablet

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer - Highrise Patrolin Phoenix, AZ, you will serve and safeguard clients in a range of industries. As a Front Desk Security Professional with Allied Universal, you will be the welcoming presence at a professional office location, supporting access control, visitor management, badge processes, and alarm panel response. You will provide outstanding customer service, communicate clearly with employees and guests, and help maintain a secure environment through attentive front-desk operations. Join a caring, agile, reliable, and innovative team that puts people first and acts with integrity.

Position Type: Full Time

Pay Rate: $22.40 / Hour

Job Schedule:

DayTimeWed03:00 PM - 11:00 PMThur03:00 PM - 11:00 PMFri03:00 PM - 11:00 PMSat03:00 PM - 11:00 PMSun03:00 PM - 11:00 PM

What You'll Do:

• Provide customer service to visitors, employees, and/or vendors by carrying out site-specific procedures and front desk protocols.
• Monitor access to the location, verify visitor information, issue visitor credentials as applicable, and maintain accurate entry records.
• Answer phones, provide directions and general information, and communicate professionally with site contacts and Allied Universal leadership.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, following established emergency response procedures.
• Monitor front desk activity and report unusual conditions, policy concerns, and security-related incidents to the appropriate personnel.

Minimum Requirements:

• At least two years of security-related experience is required.
• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Comfort using a computer or tablet is preferred.
• Alarm panel experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.