Security Officer - Visitor Check In

Alliedbarton Security Services; Phoenix (AZ); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Retirement savings plan

Medical, dental, vision

Basic life and AD&D insurance

Disability insurance

Perks Program discounts

Job summary

Allied Universal is seeking a Security Officer - Visitor Check In in Phoenix, AZ. You will welcome employees and visitors, verify identifications, issue visitor credentials, and support access control in a financial institution.

You will monitor entry activity, respond to security concerns, and provide professional service in a fast-paced environment while upholding Allied Universal's commitment to integrity and teamwork.

Qualifications

• 2+ years of security-related experience.
• Guard card or license preferred.
• Background check and drug screen required.
• Age 18+ for unarmed roles; 21+ for armed roles.
• Customer service experience preferred.
• Comfort using a computer or tablet.

Responsibilities

• Provide customer service to clients, visitors, and employees at a financial institution following site procedures.
• Staff the front desk, greet visitors, verify IDs, issue visitor credentials, and direct guests.
• Monitor access to the location, maintain logs, and report unusual activity to leadership.
• Respond to incidents and alarms calmly and per escalation procedures.
• Support a professional lobby environment and document security-related activities.

Skills

Customer service

Access control

Front desk

Security procedures

Communication skills

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer - Visitor Check Inin PHOENIX, AZ, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Front Desk Officer at a financial institution, you will be the welcoming presence for employees and visitors, supporting access control, badge processes, and professional communication. You will monitor entry activity, help address security-related concerns, and provide exceptional customer service in a fast-paced environment. Join Allied Universal, where our agile, reliable, and innovative team puts people first, delivers through teamwork, and acts with integrity.

Position Type: Full Time

Pay Rate: $23.34 / Hour

Job Schedule:

DayTimeMon10:00 PM - 06:00 AMThur02:00 PM - 10:00 PMFri02:00 PM - 10:00 PMSat02:00 PM - 10:00 PMSun10:00 PM - 06:00 AM

What You'll Do:

• Provide customer service to clients, visitors, and employees at a financial institution by carrying out site-specific security-related procedures, access-control policies, and emergency response activities when appropriate.
• Staff the front desk and serve as a professional point of contact by greeting visitors, verifying identification and appointments, issuing visitor credentials, and directing guests according to site procedures.
• Monitor access to the location, maintain visitor and delivery logs, and communicate entry concerns or unusual activity to appropriate site contacts and Allied Universal leadership.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner while following established escalation and reporting procedures.
• Support a professional lobby environment by answering inquiries, receiving calls and deliveries, and documenting security-related activities in required records.

Minimum Requirements:

• At least 2 years of security-related experience is required.
• Access control and badge experience is preferred.
• A guard card or license is preferred.
• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.