Security Officer - Alarm Panel Operator

Alliedbarton Security Services; Phoenix (AZ); On-site; USD 53,038,000 - 63,370,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Benefits Package

Perks Program

Job summary

Allied Universal in Phoenix, AZ is seeking a Security Officer - Alarm Panel Operator. The full-time role monitors and patrols commercial real estate sites, responds to alarms, and delivers professional customer service to tenants and visitors.

Responsibilities include managing access, documenting activities, and maintaining a visible security presence. Compensation is $18.53 per hour with scheduled day/evening shifts and opportunities for career growth and benefits.

Qualifications

• At least 2 years of security-related experience.
• Guard card or license preferred.
• Comfort using a computer or tablet.
• Alarm panel experience preferred.
• Ability to lift more than 20 pounds.
• 18+ years of age for unarmed roles; 21+ for armed roles.
• Background check and drug screen required.

Responsibilities

• Provide customer service to tenants, visitors, contractors, and client personnel.
• Respond to incidents, alarms, access concerns, and critical situations.
• Conduct regular foot/vehicle patrols of interior and exterior areas.
• Monitor access points, verify credentials, and direct authorized individuals.
• Document patrols and incidents in required reports and logs.

Skills

Customer service

Alarm panel experience

Computer/tablet use

Lift 20 lbs+

Education

High school diploma or equivalent

Guard card/license

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer - Alarm Panel Operatorin Phoenix, AZ, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As an Unarmed Security Officer at a commercial real estate location, you will monitor and patrol assigned areas, maintain a visible presence to help deter incidents, and support a welcoming environment for tenants and visitors. You will respond to alarms and security-related concerns, communicate professionally, and provide outstanding customer service. Join Allied Universal’s agile, reliable, and innovative team, where caring, teamwork, and integrity guide every shift.

Position Type: Full Time

Pay Rate: $18.53 / Hour

Job Schedule:

DayTimeWed02:00 PM - 10:00 PMThur02:00 PM - 10:00 PMSat06:00 AM - 02:00 PMSun06:00 AM - 02:00 PM

What You'll Do:

• Provide customer service to tenants, visitors, contractors, and/or client personnel by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a commercial real estate location.
• Respond to incidents, alarms, access concerns, and critical situations in a calm, professional, problem-solving manner, following established reporting and escalation procedures.
• Conduct regular and random foot and/or vehicle patrols of building interiors, exterior grounds, parking areas, loading docks, and perimeter areas to help identify and report unusual conditions.
• Monitor access points and visitor activity, verify credentials as required, and assist with directing authorized individuals in accordance with site procedures.
• Document patrols, incidents, observations, and other security-related activities accurately and promptly in required reports and logs.

Minimum Requirements:

• At least 2 years of security-related experience is required.
• A guard card or license is preferred.
• Comfort using a computer or tablet is preferred.
• Alarm panel experience is preferred.
• The ability to lift more than 20 pounds is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.