Security Officer High Rise Building Patrol

Allied Universal; Austin (TX); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Retirement & Health Benefits

Perks Program

Job summary

Allied Universal is seeking a Security Officer for a High Rise Building Patrol in Austin, TX. You will protect guests and staff, patrol assigned areas, and respond to incidents while delivering excellent customer service in a welcoming environment.

The role emphasizes visibility, adherence to site policies, and collaboration with the team to uphold Allied Universal’s values of agility, reliability and integrity. Training and advancement opportunities are available.

Qualifications

• CPR and First Aid certification preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• Background investigation will be conducted in accordance with laws.
• Drug screen required where permitted by law.
• Licensing requirements may be required prior to employment.
• A valid driver’s license required for driving positions only.

Responsibilities

• Provide customer service to guests, visitors, and staff while following security procedures and policies.
• Conduct regular and random unarmed patrols of guest areas, common spaces, parking areas, building perimeters, and other locations.
• Respond to incidents, guest concerns, alarms, and emergencies in a calm, professional manner.
• Monitor access points and visitor activity, documenting observations and patrols.
• Maintain a professional presence and assist guests with directions and information.

Skills

Customer service

Communication

Calm under pressure

Attention to detail

Education

High school diploma or equivalent

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer High Rise Building Patrol in Austin, TX, you will serve and safeguard clients in a range of industries such as Hotels & Resorts, and more. As an Unarmed Security Officer at a hotel and resort location, you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and provide exceptional customer service to guests and staff. You will communicate clearly, respond to concerns, and support a welcoming environment while reflecting Allied Universal’s values of agility, reliability, innovation, teamwork, caring, and integrity.

Position Type: Full Time

Pay Rate: $20.22 / Hour

Job Schedule:

• Tue 03:00 PM - 11:00 PM
• Wed 03:00 PM - 11:00 PM
• Thur 03:00 PM - 11:00 PM
• Fri 03:00 PM - 11:00 PM
• Sat 03:00 PM - 11:00 PM

What You’ll Do:

• Provide customer service to guests, visitors, and/or staff at a hotel and resort location while carrying out security-related procedures, site-specific policies, and emergency response activities as appropriate.
• Conduct regular and random unarmed patrols of guest areas, common spaces, parking areas, building perimeters, and other assigned locations to help deter unauthorized activity and identify security-related concerns.
• Respond to incidents, guest concerns, alarms, and critical situations in a calm, professional, problem-solving manner; notify appropriate personnel and/or emergency responders as needed.
• Monitor access points and visitor activity in accordance with site-specific procedures, documenting observations, incidents, and patrol activity accurately.
• Maintain a professional presence while supporting a welcoming environment for guests and assisting with directions, information, and other customer service needs.

Minimum Requirements:

• CPR and First Aid certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.