Security Officer Guest Services

Allied Universal; El Paso (TX); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal, North America’s leading security and facility services provider, seeks a Security Officer Guest Services in El Paso, TX. You will greet visitors, monitor access, and deliver professional customer service at a technology, media, and telecommunications site.

As a Front Desk Officer, you will manage sign-in, respond to incidents, and maintain visitor records while upholding site policies. This full-time role offers training, career growth, and comprehensive benefits.

Qualifications

• At least 2 years of security-related experience.
• High school diploma or equivalent.
• Background check and drug screen required.
• Valid driver’s license required for driving positions only.

Responsibilities

• Greet visitors and provide professional customer service at the front desk.
• Manage access control and badge processes for site visitors.
• Monitor alarm panels and respond to incidents per procedures.
• Answer phones, receive deliveries, and maintain visitor records.
• Report unusual conditions and support site leadership as needed.

Skills

Security experience

Customer service

Access control

Alarm panel

Computer literacy

Education

High school diploma or equivalent

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Security Officer Guest Services in El Paso, TX, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Front Desk Security Officer in a technology, media, and telecommunications location, you will greet visitors, manage access control and badge processes, monitor alarm panels, and provide professional customer service. You will maintain a welcoming, visible presence while helping to deter security-related incidents through clear communication and attention to detail. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity guide every interaction.

Position Type: Full Time

Pay Rate: $15.00 / Hour

Job Schedule:

• Mon 06:30 AM - 04:30 PM
• Tue 06:30 AM - 04:30 PM
• Wed 06:30 AM - 04:30 PM
• Thur 06:30 AM - 04:30 PM

What You'll Do:

• Provide customer service to visitors, employees, and/or contractors by carrying out site-specific security-related procedures and front desk policies at a technology, media, and telecommunications location.
• Monitor access to the facility by verifying visitor credentials, managing sign-in processes, and directing guests in accordance with site requirements.
• Answer phones, receive deliveries, maintain visitor records, and communicate routine information to appropriate personnel.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, following established emergency response procedures.
• Maintain awareness of front desk activities and report unusual conditions, access concerns, and/or policy violations to site leadership or Allied Universal management.

Minimum Requirements:

• At least 2 years of security-related experience is required.
• Comfort using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Alarm panel experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.