Security Officer Guest Services

Alliedbarton Security Services; El Paso (TX); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Full-time schedule

Paid training

Career growth

Job summary

Allied Universal is seeking a Security Officer Guest Services in El Paso, TX. You will greet visitors, manage access control at a technology, media, and telecommunications site, monitor alarm panels, and provide professional customer service to ensure a safe, welcoming environment.

The role is full-time with day-time shifts; pay rate is $15.00 per hour. This position emphasizes a customer-service mindset, strong communication, and adherence to procedures to deter security incidents.

Qualifications

• Minimum 2 years of security-related experience.
• Comfort using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• Customer service experience is preferred.

Responsibilities

• Greet visitors, employees, and contractors and enforce site access procedures.
• Monitor facility access and verify visitor credentials and sign-in processes.
• Answer phones, receive deliveries, maintain visitor records, and communicate with personnel.
• Respond to incidents and alarms calmly and follow emergency procedures.
• Report unusual conditions or violations to site leadership.

Skills

Customer service

Front desk operations

Access control

Alarm system operation

Visitor management

Education

High school diploma or equivalent

Tools

Security systems

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Guest Services in El Paso, TX, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Front Desk Security Officer in a technology, media, and telecommunications location, you will greet visitors, manage access control and badge processes, monitor alarm panels, and provide professional customer service. You will maintain a welcoming, visible presence while helping to deter security-related incidents through clear communication and attention to detail. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity guide every interaction.

Position Type: Full Time

Pay Rate: $15.00 / Hour

Job Schedule:

DayTimeMon06:30 AM - 04:30 PMTue06:30 AM - 04:30 PMWed06:30 AM - 04:30 PMThur06:30 AM - 04:30 PM

What You'll Do:

• Provide customer service to visitors, employees, and/or contractors by carrying out site-specific security-related procedures and front desk policies at a technology, media, and telecommunications location.


• Monitor access to the facility by verifying visitor credentials, managing sign-in processes, and directing guests in accordance with site requirements.


• Answer phones, receive deliveries, maintain visitor records, and communicate routine information to appropriate personnel.


• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, following established emergency response procedures.


• Maintain awareness of front desk activities and report unusual conditions, access concerns, and/or policy violations to site leadership or Allied Universal management.

Minimum Requirements:

• At least 2 years of security-related experience is required.


• Comfort using a computer or tablet is preferred.


• Access control and badge experience is preferred.


• Customer service experience is preferred.


• Alarm panel experience is preferred.


• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.


• Possess a high school diploma or equivalent.


• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.


• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.


• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.


• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.


• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.


• Career Growth: Get paid training and access to career growth opportunities.


• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.


• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.

For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

C15802

Requisition ID

2026-1657997