Security Officer: Guest Safety & VIP Service

The Mint Gaming Hall Cumberland; Corbin (KY); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Weekly Pay

Bonuses up to $2000 first year

Health benefits starting at $30/week

Fully paid life insurance

401K with Company Match

FSA/HSA

Job summary

The Mint Gaming Hall Cumberland in Corbin, KY is seeking a Security Officer Cumberland Run. This full-time position requires patrolling, guest escort, and coordination with authorities to maintain a safe environment. The role emphasizes customer service, incident documentation, and adherence to safety procedures.

Eligible applicants should have a high school diploma or GED, be 18+, pass background checks, and obtain required work cards. Shifts include day, swing, night, weekends, and holidays.

Qualifications

• High school diploma or GED preferred.
• Must pass background checks.
• Must be able to obtain required work cards and non-gaming registration.
• Able to work day, swing, night, weekend, and holiday shifts.

Responsibilities

• Gives directions and escorts guests as needed.
• Assists civil and law enforcement authorities as required.
• Assists with jackpot verifications when necessary.
• Escort money and individuals in money-handling roles.
• Provide emergency first aid to guests and team members as needed.
• Patrols property to identify safety hazards and security gaps.
• Interviews and documents incidents per policy.
• Record lost and found details of people and incidents.
• Operate security radio professionally and promptly.
• Maintain attendance and adhere to policies.
• Remain calm and professional in high-speed environments.
• Deliver big service by greeting and anticipating guest needs.
• Develop professional relationships with staff and guests.
• Ensure tasks are completed accurately and on time.
• Follow safety policies and report unsafe conditions.

Education

High School Diploma or GED

Job description

The Mint Gaming Hall Cumberland in Corbin, KY is seeking a Security Officer Cumberland Run. This full-time position requires patrolling, guest escort, and coordination with authorities to maintain a safe environment. The role emphasizes customer service, incident documentation, and adherence to safety procedures.

Eligible applicants should have a high school diploma or GED, be 18+, pass background checks, and obtain required work cards. Shifts include day, swing, night, weekends, and holidays.