Security Officer - Guest Experience & Safety

Hyatt Hotels Corporation; Austin (TX); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Discounted Rooms

Free Parking

401(k) plan

Employee assistance

Employee meals

Retail discounts

Diversity groups

Recognition programs

Job summary

Hyatt Regency Lost Pines Resort & Spa is seeking a Security Officer to help maintain a safe, welcoming environment for guests and team members. You will patrol the property, respond to concerns with professionalism, follow security procedures and produce detailed incident reports when needed.

This role requires full, open availability to work any day, including holidays, and the ability to stand for long periods and walk moderate distances.

Qualifications

• Desire to satisfy guests in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods and walk moderate distances.
• Flexible schedule including weekends and holidays.
• Proficient in basic computer skills.
• Previous security experience preferred.
• Must be at least 18 years old.
• Must pass a background check.
• Must have a valid driver's license and clean driving record.

Responsibilities

• Patrol hotel property to ensure a safe and secure environment.
• Respond to guest and employee concerns with professionalism and courtesy.
• Follow all safety and security procedures.
• Complete accurate, detailed incident reports as needed.
• Serve as a visible, reassuring presence throughout the hotel.

Skills

Fast-paced environment

Verbal communication

Written communication

Stand for long periods

Flexible schedule

Background check

Driver's license

Job description

Hyatt Regency Lost Pines Resort & Spa is seeking a Security Officer to help maintain a safe, welcoming environment for guests and team members. You will patrol the property, respond to concerns with professionalism, follow security procedures and produce detailed incident reports when needed.

This role requires full, open availability to work any day, including holidays, and the ability to stand for long periods and walk moderate distances.