Security Officer (Full-Time)

Hyatt Regency; San Antonio (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health, dental and vision benefits

Discounted & complimentary hotel room

Paid time off

Retirement savings plan

Employee stock option plan

Complimentary meals in colleague café

Tuition reimbursement to $1000/year

Job summary

Hyatt Regency Hill Country Resort and Spa in Texas is seeking a Security Officer responsible for guest and employee safety, enforcing standards, and documenting incidents. The role supports emergency response and first aid, while conducting patrols and crowd control.

The position requires flexible scheduling, including weekends and holidays, and prior security experience is preferred. The resort offers extensive amenities and a commitment to guest service.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills to provide guests and colleagues elevated service.
• Ability to stand for long periods of time and walk moderate distances.
• Must be able to work a flexible schedule, including weekends and holidays.
• Proficient in basic computer skills.
• Previous security experience preferred.

Responsibilities

• Ensure the overall safety and security of the hotel guests, Colleagues and hotel premises
• Act as a member of the Emergency Response Team, responding in cases of fire, accident, safety concerns and calls for medical assistance
• Investigate and report any violations to law or hotel policy
• Provide First Aid and C.P.R. as required
• Conduct regular floor patrols, cash counts and crowd control
• Maintain computer records of all actions in a Daily Activity Report
• Assist guests regarding hotel facilities in an informative and helpful way

Skills

Guest service

Verbal communication

Written communication

Stamina

Flexibility

Basic computer skills

Job description

Organization - Hyatt Regency Hill Country Resort and Spa

Summary

Schedule Requirements: Must be available to work a flexible schedule during the week, including weekends and holidays.

Role

The Security Officer is responsible for the oversight of the safety and security of the hotel guests and employees. This person will follow safety and security standards and complete incident reports as required.

Key Responsibilities

• Ensure the overall safety and security of the hotel guests, Colleagues and hotel premises
• Act as a member of the Emergency Response Team, responding in cases of fire, accident, safety concerns and calls for medical assistance
• Investigate and report any violations to law or hotel policy
• Provide First Aid and C.P.R. as required
• Conduct regular floor patrols, cash counts and crowd control
• Maintain computer records of all actions in a Daily Activity Report
• Assist guests regarding hotel facilities in an informative and helpful way

About Our Resort

Nestled across 300 scenic acres in the heart of Texas Hill Country, Hyatt Regency Hill Country Resort & Villas is San Antonio's premier luxury resort destination, where authentic Texas hospitality meets world-class amenities and unforgettable experiences. Fresh off a multi-million-dollar transformation, our award-winning resort features beautifully redesigned guest rooms, an expanded collection of luxury villas, enhanced dining experiences, revitalized meeting and event spaces, and exciting new recreation offerings designed to elevate every guest stay. Guests can unwind at our full-service Windflower Spa, enjoy 27 holes of championship golf, float along our signature lazy river, and experience the perfect blend of relaxation and adventure that has made us a leading destination for leisure travelers, corporate groups, weddings, and special events. Our unique event venues include the stunning Rancher Hall Event Barn, offering an authentic Texas backdrop for memorable celebrations and gatherings. Recognized as the #1 Resort in San Antonio by TripAdvisor and consistently ranked among the top resorts in Texas, Hyatt Regency Hill Country Resort & Villas continues to set the standard for exceptional guest experiences.

Why Join Us?

At Hyatt, we prioritize creating a culture where colleagues feel like family. Since 1957, we've grown into one of the world's leading hospitality brands by valuing our people. We transform jobs into fulfilling careers, turning guest stays into unforgettable journeys, and fostering an environment where belonging and care thrive.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment
• Refined verbal and written communication skills to provide guests and colleagues elevated service
• Ability to stand for long periods of time and walk moderate distances
• Must be able to work a flexible schedule, including weekends and holidays
• Proficient in basic computer skills
• Previous security experience preferred

Benefits & Perks

• Health, dental and vision benefits
• Discounted & complimentary hotel room nights
• Paid time off
• Retirement savings plan
• Employee stock option plan
• Enjoy complimentary meals in our colleague café
• Tuition reimbursement, up to $1,000 a year
• Excellent training and professional development
• Opportunities to work around the world with Hyatt Hotels and Resorts

About The Hiring Process

We are excited that you have chosen to express interest in joining Hyatt Hotels and Resorts. We will be sure to take a look at your application and get back to you within a week of your submission. Thank you for your patience while we do so.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Proof of eligibility to work in the United States is required, as well as a completed background check.