Security Officer Full Time Unarmed Patrol Customer Care

Allied Universal; Whitsett (NC); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Security Officer Full Time Unarmed Patrol Customer Care in Whitsett, NC. You will monitor and patrol assigned areas, provide exceptional customer service, and maintain a visible presence to deter incidents at a technology location.

You will document observations using tablets and communicate professionally with staff and visitors. Join Allied Universal to work in a team-driven, safety-focused environment with generous benefits, training opportunities, and a path for

Qualifications

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Background check will be conducted as per laws.
• Drug screen may be required where permitted by law.

Responsibilities

• Provide customer service to employees, visitors, contractors, and/or vendors at a technology, media, and telecommunications location by carrying out security-related procedures and site policies.
• Conduct regular and random unarmed patrols of offices, common areas, parking facilities, entry points, and surrounding perimeter to identify hazards and policy concerns.
• Monitor access points and verify visitor, contractor, and delivery authorization; maintain documentation.
• Respond to incidents calmly and communicate with site contacts or emergency services as needed.
• Protect technology assets and restricted areas by observing access activity and reporting concerns.

Skills

Customer service

Computer/Tablet usage

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Unarmed Patrol Customer Care in Whitsett, NC, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As an Unarmed Security Officer at a leading technology location, you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and provide exceptional customer service. You will communicate professionally with employees and visitors, document observations using computer or tablet systems, and support a welcoming environment. Join Allied Universal, where teamwork, integrity, agility, reliability, and innovation guide our people-first culture.

Position Type: Full Time

Pay Rate: $16.89 / Hour

Job Schedule:

DayTimeMon04:00 PM - 12:00 AMTue04:00 PM - 12:00 AMWed04:00 PM - 12:00 AMThur04:00 PM - 12:00 AM

What You'll Do:

• Provide customer service to employees, visitors, contractors, and/or vendors at a technology, media, and telecommunications location by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Conduct regular and random unarmed patrols of offices, common areas, parking facilities, entry points, and the surrounding perimeter to help identify and report unusual activity, hazards, and/or policy concerns.
• Monitor access points and verify visitor, contractor, and delivery authorization in accordance with site procedures; maintain accurate access, visitor, and incident documentation.
• Respond to incidents and critical situations in a calm, problem-solving manner, promptly notifying appropriate site contacts and/or emergency services when required.
• Support the protection of technology assets, proprietary information, and restricted work areas by observing access activity and reporting security-related concerns to Allied Universal leadership and client representatives.

Minimum Requirements:

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.