Security Officer Full Time Reception Services

Allied Universal; Chicago (IL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Smart Tools: Shifts access & planning

Career growth & training

Retirement + health benefits

Perks program discounts

Job summary

Allied Universal in Chicago, IL is seeking a Security Officer Full Time Reception Services to staff a front desk at a commercial real estate location. You will greet visitors, verify credentials, manage access, and monitor lobby activity to ensure a safe, welcoming environment.

This role emphasizes exceptional customer service, teamwork, and adherence to site procedures. The schedule includes daytime and evening shifts, and the company offers opportunities for training and growth within a

Qualifications

• Experience in customer service is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years old for unarmed roles; 21+ for armed roles.

Responsibilities

• Provide exceptional customer service to tenants, visitors, vendors, and employees at a commercial real estate front desk by following site-specific procedures and access protocols.
• Greet and screen visitors, verify appointments and credentials, issue visitor passes, and direct guests to appropriate offices or building areas.
• Monitor lobby activity, access points, cameras, alarms, and/or communication systems; report unusual activity or security-related concerns according to site procedures.
• Respond to incidents, requests for assistance, and critical situations in a calm, professional, problem-solving manner, including contacting appropriate building personnel and emergency responders when needed.
• Maintain accurate visitor, contractor, delivery, and incident records while supporting a professional, welcoming lobby environment.

Skills

Customer service

Computer literacy

Education

High school diploma

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Reception Services in Chicago, IL, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Security Professional in a commercial real estate location, you will create a welcoming, professional experience for tenants, visitors, and employees. You will manage access, monitor activity, respond to security-related concerns, and provide clear communication and customer service. Join Allied Universal, where agility, reliability, innovation, teamwork, integrity, and a people-first culture support your success.

Position Type: Full Time

Pay Rate: $19.75 / Hour

Job Schedule

DayTimeMon02:00 PM - 11:00 PMTue02:00 PM - 11:00 PMSat07:00 AM - 03:00 PMSun07:00 AM - 03:00 PM

What You'll Do

• Provide exceptional customer service to tenants, visitors, vendors, and/or employees at a commercial real estate front desk by following site-specific procedures and access protocols.
• Greet and screen visitors, verify appointments and credentials, issue visitor passes, and direct guests to appropriate offices or building areas.
• Monitor lobby activity, access points, cameras, alarms, and/or communication systems; report unusual activity or security-related concerns according to site procedures.
• Respond to incidents, requests for assistance, and critical situations in a calm, professional, problem-solving manner, including contacting appropriate building personnel and emergency responders when needed.
• Maintain accurate visitor, contractor, delivery, and incident records while supporting a professional, welcoming lobby environment.

Minimum Requirements

• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1711990