Security Officer Full Time Reception Desk Operations

Allied Universal; Santa Monica (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Smart tools

Career growth

Benefits package

Perks program

Job summary

Allied Universal is hiring a Security Officer for the Santa Monica front desk. You will welcome visitors, manage access control, and provide professional customer service while supporting a secure, welcoming environment at a commercial real estate site.

The role requires monitoring alarms and cameras, handling inquiries, and coordinating with property management. Full-time schedule with a daily shift pattern, starting at $20.10 per hour.

Qualifications

• High school diploma or equivalent required.
• Background check will be conducted in accordance with applicable laws.
• Drug screen required as a condition of employment.
• Licensing requirements may apply depending on state/local law.

Responsibilities

• Provide customer service to tenants, visitors, vendors, and property management at a commercial real estate front desk.
• Monitor building lobby access, verify visitor credentials and issue passes.
• Answer calls, give directions, and route inquiries to appropriate contacts.
• Monitor security systems, alarms, cameras, and communications equipment from the front desk.
• Respond to incidents calmly and document activities as required.

Skills

Customer service

Access control

Computer literacy

Lift 20 lbs

Education

High school diploma

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Full Time Reception Desk Operations in Santa Monica, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Officer at a commercial real estate location, you will welcome visitors, manage access control and badge processes, and provide professional customer service and communication. Using computer or tablet systems, you will support a secure, welcoming environment while representing Allied Universal’s agile, reliable, innovative, caring, and integrity-driven culture through teamwork.

Position Type: Full Time

Pay Rate: $20.10 / Hour

Job Schedule:

• Mon: 08:00 AM - 04:00 PM
• Tue: 08:00 AM - 04:00 PM
• Wed: 08:00 AM - 04:00 PM
• Thur: 08:00 AM - 04:00 PM
• Fri: 08:00 AM - 04:00 PM

What You'll Do:

• Provide customer service to tenants, visitors, vendors, and property management personnel at a commercial real estate front desk while following site-specific security-related procedures and policies.
• Monitor access to the building lobby, verify visitor credentials and appointments, issue visitor passes and/or access credentials, and maintain accurate visitor records.
• Answer incoming calls, provide directions and general building information, and route inquiries to appropriate contacts or departments.
• Monitor security-related systems, alarms, cameras, and communications equipment from the front desk, reporting unusual activity or maintenance concerns according to site procedures.
• Respond to incidents, emergency notifications, and critical situations in a calm, problem-solving manner, contacting appropriate personnel and documenting activities as required.

Minimum Requirements:

• Ability to lift up to 20 lbs is preferred.
• Access control/badge experience is preferred.
• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

PPO 14417

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.